SSCA Study Guide 2026
Everything you need to pass the SSCA exam in one place: the exam format, every topic to study, real practice questions with explanations, flashcards, and full-length practice tests. Free, no sign-up needed.
📋 SSCA Exam Format at a Glance
📚 SSCA Topics to Study (71)
✍️ Sample SSCA Questions & Answers
1. A VoIP provider is subject to PCI-DSS. Which scenario most directly triggers this compliance requirement?
PCI-DSS applies when cardholder data—including card numbers entered via DTMF in IVR systems—is captured, stored, or transmitted, requiring call recordings and RTP streams to be protected.
2. How frequently should ongoing assessments be conducted in Sip School Certified Associate practice?
Ongoing assessments should follow established protocols for regular intervals and also be conducted when conditions change. This balanced approach ensures continuous monitoring while remaining responsive to new developments.
3. Which QoS parameter directly measures the percentage of RTP packets that do not reach the destination?
Packet loss is expressed as a percentage of transmitted RTP packets that are lost in transit; even 1-3% loss can significantly degrade voice quality.
4. Which regulatory framework governs the privacy and security of protected health information in US healthcare VoIP deployments?
HIPAA (Health Insurance Portability and Accountability Act) requires safeguards for protected health information (PHI) including voice communications in healthcare settings.
5. Which codec is most commonly used in G.711 VoIP calls and what is its bitrate?
G.711 uses Pulse Code Modulation (PCM) and operates at 64 kbps, providing toll-quality audio.
6. Which device typically handles call routing in a VoIP network?
In a VoIP network, a SIP proxy server is a central component responsible for handling call routing and signaling. It receives SIP requests from user agents, determines the appropriate destination for the call, and forwards the requests accordingly. This enables efficient connection establishment and management between callers and callees.