SRO Crisis Intervention & Conflict Resolution 3

Question 1

A student with autism spectrum disorder becomes overwhelmed by a fire drill and begins hitting their head against a locker. The SRO's BEST immediate response is to:

Accepted Answer

Clear bystanders, reduce sensory stimulation, and speak calmly in short phrases

Answer

Reducing sensory stimulation and using calm, brief communication respects the student's neurological needs and helps de-escalate sensory overload.

Question 2

During a peer mediation session overseen by an SRO, one student becomes agitated and refuses to continue. The SRO should:

Accepted Answer

Pause the session, allow the agitated student to cool down, and reassess readiness

Answer

Mediation requires voluntary participation; pausing allows the student to regulate before the process can be productive.

Question 3

Which approach BEST aligns with a trauma-informed care framework when an SRO encounters a student who becomes aggressive after being touched unexpectedly?

Accepted Answer

Understand the reaction may be trauma-triggered and use verbal de-escalation with distance

Answer

Trauma-informed care recognizes that unexpected physical contact can trigger trauma responses, requiring de-escalation with distance rather than physical intervention.

Question 4

In the context of school-based crisis intervention, 'stabilization' refers to:

Accepted Answer

Returning a student to a safe, calm state where they can engage with support

Answer

Stabilization means helping a student regain emotional equilibrium so they can participate in further support or intervention.

Question 5

A group of students begins verbally escalating a conflict in the cafeteria. An SRO uses positioning to stand between the groups rather than at the perimeter. This tactic is primarily intended to:

Accepted Answer

Physically interrupt the conflict pathway and reduce direct eye contact between students

Answer

Positioning between parties interrupts the conflict pathway and reduces triggers like direct eye contact that can escalate confrontations.

(SRO) School Resource Officer Certification Practice Test

(SRO) School Resource Officer Certification Practice Test

SRO Crisis Intervention & Conflict Resolution 3