Quality Assurance & Improvement Flashcards
7 cards from real Sports and Fitness practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Quality Assurance & Improvement flashcards as text
A strength coach measures athletes' vertical jump using the same protocol on two consecutive days and gets nearly identical results. This shows the test has high:
Answer: Reliability
Reliability refers to the consistency of a measurement across repeated trials.
Which practice best ensures consistent quality across group exercise instructors at multiple club locations?
Answer: Standardized class formats with periodic peer observations and feedback
Standards plus regular observation and feedback create consistency across locations.
In Total Quality Management (TQM), who is ultimately responsible for quality?
Answer: Every employee in the organization
TQM holds that quality is the responsibility of everyone at every level.
A club's survey shows high satisfaction, but only 4% of members responded. The main quality concern with this data is:
Answer: Low response rate may produce nonresponse bias
Low response rates may not represent the whole membership, biasing results.
Which of the following is an example of a corrective action rather than a preventive action?
Answer: Repairing a frayed cable machine after a member reports it
Corrective actions respond to an existing problem, while preventive actions address risks before they occur.
A youth sports league reviews coaches' background checks, concussion training records, and parent feedback at season's end. This is best described as:
Answer: Program evaluation
Program evaluation systematically assesses a program's processes and outcomes to guide improvement.
Which statement about Key Performance Indicators (KPIs) for a fitness facility is MOST accurate?
Answer: KPIs should be linked to strategic goals and tracked regularly
Effective KPIs align with strategy and are monitored and adjusted over time.
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