Communication & Stakeholder Relations Flashcards
7 cards from real Sports and Fitness practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication & Stakeholder Relations flashcards as text
A league commissioner announces a rule change via press release without consulting coaches. Coaches react negatively. What principle was most likely violated?
Answer: Early stakeholder involvement
Excluding affected stakeholders from the process often creates resistance to change.
Which of these is an example of one-way communication in a fitness setting?
Answer: A posted sign listing gym rules
A posted sign transmits information without a mechanism for immediate feedback.
An athlete repeatedly misses team meetings. The coach's most effective first communication step is to:
Answer: Meet privately to ask about the cause and clarify expectations
A private, inquiring conversation identifies root causes while maintaining respect.
For a community 5K fundraiser, which group would be considered an external stakeholder?
Answer: Local businesses along the race route
Local businesses are outside the organization but affected by the event.
When presenting program results to a city council that funds a youth sports program, the most persuasive content is typically:
Answer: Measurable outcomes such as participation numbers and community impact
Funders want evidence of return on investment and measurable impact.
A trainer notices a client seems withdrawn and quiet during sessions. Which response demonstrates emotional intelligence?
Answer: Gently check in and ask if anything is affecting them today
Recognizing cues and responding with empathy reflects emotional intelligence.
Documenting all significant communications with a client, such as injury reports and program changes, primarily helps a fitness professional:
Answer: Reduce liability risk and maintain continuity of care
Written records protect against liability and keep everyone aligned on the client's history.
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