SPHR Learning and Development 3

Question 1

An organization wants to develop employees' ability to handle ambiguous, complex challenges. Which development method is MOST appropriate?

Accepted Answer

Action learning sets

Answer

Action learning sets involve small groups tackling real organizational problems, developing critical thinking and collaborative problem-solving under ambiguity.

Question 2

Which of the following BEST describes 'transfer of training'?

Accepted Answer

The degree to which trainees apply skills learned in training to their jobs

Answer

Transfer of training refers to the effective application of KSAs learned in training to the actual work environment.

Question 3

A 70-20-10 learning model suggests that the majority of professional learning comes from:

Accepted Answer

On-the-job experiences and stretch assignments

Answer

The 70-20-10 model proposes 70% of learning comes from challenging job experiences, 20% from relationships/feedback, and 10% from formal courses.

Question 4

A training manager is designing a program to teach a new software system. Which cognitive load theory principle should guide the content chunking strategy?

Accepted Answer

Break content into small segments to avoid overwhelming working memory

Answer

Cognitive load theory states that working memory has limited capacity; chunking content into smaller segments prevents overload and enhances learning.

Question 5

An SPHR is asked to align the L&D strategy with business strategy. What should be the FIRST step?

Accepted Answer

Review the organization's strategic goals and identify capability gaps

Answer

Strategic alignment requires first understanding where the business is headed and identifying the capability gaps that L&D must close to enable that strategy.

SPHR - Senior Professional in Human Resources Practice Test

SPHR - Senior Professional in Human Resources Practice Test

SPHR Learning and Development 3