Ultimate Flashcards
7 cards from real SHRM practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Ultimate flashcards as text
A global HR team discovers that employees in two countries have significantly different views on power distance. How should HR address this in leadership development?
Answer: Tailor leadership programs to reflect cultural dimensions of each region
Hofstede's cultural dimensions, including power distance, require HR to adapt leadership development to regional cultural norms.
Which metric best measures the effectiveness of a recruiting process?
Answer: Time-to-fill and quality-of-hire combined
Combining time-to-fill with quality-of-hire provides both efficiency and effectiveness measures for recruiting.
An employee in California works 10 hours on their 7th consecutive day of the workweek. What overtime rate applies under California law?
Answer: 1.5x for the first 8 hours and 2x for the remaining 2 hours
California law mandates 1.5x pay for the first 8 hours and 2x pay for hours beyond 8 on the 7th consecutive workday.
Which learning theory underpins the use of spaced repetition and retrieval practice in corporate training design?
Answer: The Forgetting Curve and spacing effect
Ebbinghaus's forgetting curve research supports spaced repetition and retrieval practice to strengthen long-term retention.
A company's voluntary turnover rate jumps 40% after a leadership change. What should HR do FIRST?
Answer: Conduct stay interviews and exit interview analysis to identify root causes
Diagnosing root causes through stay and exit interviews is essential before investing in solutions that may not address the actual problem.
Under the ADA, what standard determines whether an employer must provide a reasonable accommodation?
Answer: The accommodation must not create undue hardship
Employers must provide reasonable accommodations unless doing so would create an undue hardship based on cost, resources, and impact.
An HR leader wants to demonstrate that a new wellness program reduced healthcare costs. Which evaluation level of Kirkpatrick's model measures this outcome?
Answer: Level 4 – Results
Level 4 (Results) measures the organizational impact of training or programs, such as cost reduction or productivity gains.