Social Work Case Management & Service Coordination 2

Question 1

Which of the following best describes the strengths-based perspective in case management?

Accepted Answer

Identifying and mobilizing client and community assets to address needs

Answer

Focusing primarily on diagnosing client pathology

Answer

Relying exclusively on evidence-based manualized interventions

Answer

Prioritizing service efficiency over client preferences

Question 2

In case management, 'monitoring' refers to:

Accepted Answer

Reviewing client progress and ensuring services are being delivered as planned

Answer

Conducting intake interviews with new clients

Answer

Closing cases when initial goals have been achieved

Answer

Linking clients with community resources after assessment

Question 3

A case manager discovers a client's current housing program is not meeting their needs. The best next step is to:

Accepted Answer

Reassess the client's needs and modify the service plan accordingly

Answer

Close the case immediately due to service failure

Answer

Wait until the next scheduled annual review

Answer

Ignore the issue as housing is outside the case manager's scope

Question 4

What is the primary purpose of a needs assessment in case management?

Accepted Answer

To identify the client's presenting needs, strengths, and available resources

Answer

To document agency compliance with funding requirements

Answer

To determine the cost of services for billing purposes

Answer

To evaluate program effectiveness for funders

Question 5

When coordinating services with multiple providers, a case manager must first:

Accepted Answer

Obtain client informed consent before sharing information

Answer

Share all client information freely to ensure coordinated care

Answer

Avoid communication with other providers to protect confidentiality

Answer

Only share information with licensed medical providers

Question 6

The 'medical model' of case management primarily emphasizes:

Accepted Answer

Diagnosis and treatment of individual pathology

Answer

Community empowerment and social systems change

Answer

Building client resilience and natural support networks

Answer

Policy advocacy and structural reform

Question 7

Which of the following is a defining characteristic of person-centered planning in case management?

Accepted Answer

The individual directs their own planning process with support from their team

Answer

Services are determined solely by the case manager based on clinical judgment

Answer

Standardized service packages are applied uniformly across clients

Answer

Planning is driven primarily by risk reduction and safety goals