SMARTSERVE Responsible Alcohol Service 2 — Questions and Answers
Question 1: Which of the following is an acceptable form of ID to verify a patron's age in Ontario?
- A library card
- A student card from a university
- An Ontario driver's licence (Correct answer)
- A gym membership card
Correct answer: An Ontario driver's licence
An Ontario driver's licence is a valid government-issued photo ID accepted to verify a patron's legal drinking age.
Question 2: What is the legal drinking age in Ontario?
- 16
- 17
- 18
- 19 (Correct answer)
Correct answer: 19
The legal drinking age in Ontario is 19, meaning individuals must be at least 19 years old to purchase or consume alcohol.
Question 3: What is the best practice when checking ID to prevent fraud?
- Accept any ID that looks real
- Hold the ID and examine it under a light to check security features (Correct answer)
- Only check ID if the person looks under 16
- Ask the patron to state their birth date without looking at the ID
Correct answer: Hold the ID and examine it under a light to check security features
Physically examining ID under light to verify security features helps detect fraudulent identification.
Question 4: If a patron presents an ID that appears altered or fake, what should the server do?
- Serve the patron and keep the ID
- Return the ID and refuse service (Correct answer)
- Call the patron's parents
- Ignore the issue and serve them
Correct answer: Return the ID and refuse service
If an ID appears fraudulent or altered, the server must return it and refuse alcohol service to the patron.
Question 5: A patron enters with a valid ID showing they turned 19 yesterday. Should you serve them?
- No, they need to wait another year
- Yes, as long as they have valid government-issued ID confirming they are 19 (Correct answer)
- Only if a manager approves
- Only if they agree to limit themselves to one drink
Correct answer: Yes, as long as they have valid government-issued ID confirming they are 19
If a patron has valid ID confirming they meet the minimum legal age of 19, they are legally entitled to be served alcohol.
Question 6: Under Smart Serve principles, what does the 'duty of care' mean for alcohol servers?
- Servers must taste each drink before serving it
- Servers have a legal and ethical obligation to protect patrons and the public from harm related to alcohol (Correct answer)
- Servers must pour exact measurements on every drink
- Servers are required to cut off service after midnight
Correct answer: Servers have a legal and ethical obligation to protect patrons and the public from harm related to alcohol
Duty of care means servers are legally and ethically obligated to take reasonable steps to prevent harm caused by over-service of alcohol.
SMARTSERVE Responsible Alcohol Service 2
Which of the following is an acceptable form of ID to verify a patron's age in Ontario?