Smart Serve Serving Minors and Underage Prevention

Question 1

What is the legal drinking age in Ontario, Canada?

Accepted Answer

19 years old

Answer

18 years old

Answer

20 years old

Answer

21 years old

Question 2

Which forms of identification are acceptable for age verification in Ontario licensed establishments?

Accepted Answer

Ontario driver's licence, Canadian passport, Canadian Citizenship Card with photo, BYID card, and Permanent Resident Card

Answer

Any card with a photo

Answer

School ID and library card

Answer

Social media profile with birth date

Question 3

As a Smart Serve certified server, when should you check a patron's identification?

Accepted Answer

Whenever there is any doubt that the patron is of legal drinking age

Answer

Only when they look under 16

Answer

Only on weekends

Answer

Only when the manager tells you to

Question 4

What should a server do if a patron presents an out-of-province or international identification document?

Accepted Answer

Examine the ID carefully; most valid government-issued photo IDs from other provinces or countries are acceptable if they clearly show the patron's photo, name, and date of birth

Answer

Refuse service because only Ontario ID is accepted

Answer

Accept any document without examination

Answer

Only accept documents in English

Question 5

What is the maximum penalty for serving alcohol to a minor under the Ontario Liquor Licence Act?

Accepted Answer

A fine of up to $200,000 and/or one year imprisonment

Answer

A warning letter

Answer

A $500 fine

Answer

Loss of Smart Serve certification only

Question 6

What should a server do if they suspect a patron's ID is fake or altered?

Accepted Answer

Politely refuse service, explain that you cannot accept the identification, and if appropriate, notify your manager

Answer

Accept it anyway to avoid confrontation

Answer

Confiscate the ID and destroy it

Answer

Call police immediately without speaking to the patron