Smart Serve Ontario Responsible Service Practices 3

Question 1

What is the purpose of a 'house policy' on alcohol service in a licensed establishment?

Accepted Answer

To establish consistent standards and procedures for responsible service that all staff follow

Answer

A house policy establishes clear, consistent rules and procedures for responsible alcohol service that all staff members must follow, ensuring uniform standards across the establishment.

Question 2

Which of the following factors affects how quickly alcohol is absorbed into the bloodstream?

Accepted Answer

The patron's body weight, gender, food intake, and rate of consumption

Answer

Alcohol absorption rate is affected by multiple physiological factors including body weight, gender (body composition), whether food has been eaten, and how quickly drinks are consumed.

Question 3

How does a standard drink measure help with responsible service?

Accepted Answer

It allows servers to accurately track alcohol consumption and assess intoxication risk

Answer

Using standard drink measures helps servers track actual alcohol consumption accurately, making it easier to assess when a patron is approaching or has reached intoxication levels.

Question 4

What constitutes one standard drink in Canada?

Accepted Answer

341 mL (12 oz) of 5% beer, 142 mL (5 oz) of 12% wine, or 43 mL (1.5 oz) of 40% spirits

Answer

In Canada, one standard drink contains approximately 17.05 mL of pure alcohol, equivalent to a 341 mL beer at 5%, 142 mL wine at 12%, or 43 mL spirits at 40%.

Question 5

What should a server do if a patron claims they 'can handle their alcohol' and demands more drinks despite showing signs of intoxication?

Accepted Answer

Politely but firmly refuse service, as a patron's self-assessment is not a reliable indicator

Answer

A patron's self-assessment of their intoxication level is not reliable. The server must rely on their own observations and training to make responsible service decisions, regardless of the patron's claims.

Smart Serve Practice Test

Smart Serve Practice Test

Smart Serve Ontario Responsible Service Practices 3