Handling Ethical Dilemmas Flashcards
7 cards from real Situational Judgement Test practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Handling Ethical Dilemmas flashcards as text
You are on a team that just won a large contract, but you know that a key promise made during the pitch is technically possible but extremely unlikely to be delivered on time. What should you do?
Answer: Raise the delivery risk immediately with leadership so expectations can be reset with the client
Proactively flagging delivery risks allows leadership and the client to adjust expectations or plans before commitments become irreversible problems.
You discover that your organization has been non-compliant with an environmental regulation for over a year, and your manager wants to quietly fix it without notifying regulators. What is the ethical course of action?
Answer: Consult your legal or compliance team about disclosure obligations before agreeing to stay silent
Many regulatory violations carry mandatory self-disclosure obligations; your legal and compliance team must determine the correct path before any decision is made.
A long-time client asks you to bend the truth slightly on an insurance claim form to ensure their claim is approved. They argue they deserve the coverage based on the spirit of the policy. What do you do?
Answer: Refuse to submit false information on the form regardless of the client's reasoning
Submitting false information on an insurance claim is fraud, which is illegal and professionally unacceptable regardless of the client's justification.
You are a supervisor and an employee comes to you with a workplace harassment complaint against another supervisor who is your peer and close friend. How should you handle it?
Answer: Immediately escalate to HR to ensure an impartial investigation takes place
A personal relationship with the accused creates a conflict of interest that disqualifies you from investigating; HR must handle it to ensure impartiality and legal compliance.
You are reviewing a job application and notice the candidate's name suggests a non-Western background. A hiring manager jokes that the team 'prefers a cultural fit.' What should you do?
Answer: Challenge the comment immediately and ensure the candidate is evaluated on objective qualifications
Using perceived ethnicity or cultural background as a hiring criterion is discriminatory and illegal; you must challenge the bias in the moment and protect the integrity of the process.
Your company is releasing a software update that you believe has a security vulnerability, but your security concerns were overruled by product leadership due to launch deadlines. What should you do?
Answer: Privately document your concern and escalate through your chain of command or a compliance channel
Documenting and escalating a security concern through appropriate internal channels creates a record and gives the organization the opportunity to reconsider before harm occurs.
A close colleague confides that they plan to leave the company and start a competing business, and asks you to share confidential client lists before they resign. What do you do?
Answer: Refuse firmly and explain that sharing confidential data would breach your duty to your employer
Sharing confidential client data with a future competitor is a serious breach of your fiduciary and contractual duties to your employer, regardless of personal loyalty.