Navigation and Technology Flashcards

What should a PDVL driver know about Singapore's one-way street system?

Answer: Many streets in the CBD and older estates are one-way; drivers must know these to avoid illegal turns, longer routes, and passenger frustration

Singapore's CBD and older areas have many one-way streets. PDVL drivers should familiarise themselves with these to avoid illegal turns, plan efficient pick-up and drop-off locations, and prevent fare disputes.

How should PDVL drivers handle pick-ups at locations with restricted stopping zones?

Answer: Identify the nearest safe and legal stopping point, communicate the pick-up location clearly to the passenger through the app, and wait at the designated point

Many pick-up locations in Singapore (CBD, malls, hotels) have specific stopping rules. Drivers should know legal pick-up points and communicate clearly with passengers about where to meet.

What is the Next-Generation ERP (ERP 2.0) system and how will it affect PDVL drivers?

Answer: ERP 2.0 uses satellite-based (GNSS) technology for distance-based pricing, replacing physical gantries and potentially changing how road charges are calculated

ERP 2.0 will use Global Navigation Satellite System (GNSS) technology in on-board units to charge based on distance, time, and location. This could change route planning strategies for PDVL drivers.

What cybersecurity awareness should PDVL drivers have regarding their ride-hailing accounts?

Answer: Protect account credentials, use strong passwords, enable two-factor authentication, beware of phishing messages, and never share login details

PDVL drivers' ride-hailing accounts are linked to their earnings and personal data. Strong passwords, 2FA, and awareness of phishing attempts protect against account takeover and financial loss.

How can PDVL drivers use technology to optimise their earnings?

Answer: Use heat maps showing high-demand areas, analyse peak-hour patterns, track fuel consumption with apps, and use multiple platforms if permitted

Smart use of technology — heat maps for demand hotspots, peak-hour analysis, fuel tracking apps, and expense management tools — can significantly improve a PDVL driver's hourly earnings.

What is the importance of maintaining the ride-hailing app updated on your device?

Answer: Updates include bug fixes, new features, safety improvements, regulatory compliance changes, and fare calculation updates that affect your service and earnings

App updates often include critical changes: new safety features, fare adjustments, regulatory compliance updates, navigation improvements, and bug fixes that affect booking allocation and driver performance.