Employee & Labor Relations Flashcards
7 cards from real SHRM-CP practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Employee & Labor Relations flashcards as text
Which of the following best describes a collective bargaining agreement (CBA)?
Answer: A legally binding contract between an employer and a labor union
A CBA is a written, legally enforceable contract negotiated between an employer and union representing workers, covering wages, hours, and working conditions.
Under the Taft-Hartley Act (1947), which of the following union activities is prohibited?
Answer: Unions engaging in secondary boycotts
The Taft-Hartley Act prohibited secondary boycotts, closed shops, and other union practices deemed unfair to employers and neutral parties.
What is the primary role of the National Labor Relations Board (NLRB)?
Answer: Overseeing union representation elections and investigating unfair labor practice charges
The NLRB administers the NLRA by conducting union elections, certifying bargaining units, and investigating unfair labor practice charges.
Which conflict resolution method involves a neutral third party who makes a binding decision?
Answer: Arbitration
Arbitration involves a neutral arbitrator who hears both sides and issues a binding decision, unlike mediation where the mediator facilitates but does not decide.
What is 'interest-based bargaining' in labor relations?
Answer: A collaborative approach focusing on underlying needs and interests rather than fixed positions
Interest-based bargaining focuses on identifying each party's underlying interests to create mutually beneficial solutions rather than defending fixed positional demands.
An employee files a grievance claiming a supervisor treated them unfairly. The HR investigation reveals the supervisor did violate company policy. What should HR do?
Answer: Conduct a thorough, documented investigation and take appropriate corrective action
HR must ensure a fair, thorough investigation and take corrective action when policy violations are confirmed, regardless of the parties' positions.
What is a 'no-strike clause' in a collective bargaining agreement?
Answer: An agreement by the union not to strike for the duration of the contract term
A no-strike clause is the union's contractual commitment not to engage in strikes during the CBA's term, typically exchanged for binding grievance arbitration.