ServSafe Alcohol - Primary and Advanced 2 — Questions and Answers
Question 1: What is the primary purpose of checking a guest's identification before serving alcohol?
- To collect marketing data
- To verify the guest is of legal drinking age (Correct answer)
- To track how much they spend
- To reserve a table
Correct answer: To verify the guest is of legal drinking age
Checking ID confirms the guest is at least the legal drinking age and that the ID is valid.
Question 2: Which of these is a behavioral sign that a guest may be intoxicated?
- Ordering food with a drink
- Slurred speech and loss of coordination (Correct answer)
- Asking for a water refill
- Paying with a credit card
Correct answer: Slurred speech and loss of coordination
Slurred speech and impaired coordination are classic indicators of intoxication.
Question 3: What should a server do if a guest appears visibly intoxicated and orders another drink?
- Serve a double to save trips
- Politely refuse further alcohol service (Correct answer)
- Ignore it and serve anyway
- Charge extra for the drink
Correct answer: Politely refuse further alcohol service
Servers must stop alcohol service to a visibly intoxicated guest to prevent harm and liability.
Question 4: Which type of identification is generally acceptable for verifying legal drinking age?
- A library card
- A valid government-issued photo ID (Correct answer)
- A student lunch card
- A handwritten note
Correct answer: A valid government-issued photo ID
A valid, unexpired government-issued photo ID such as a driver's license is acceptable.
Question 5: What does 'dram shop' liability generally refer to?
- Liability for spoiled food
- Legal responsibility of an establishment for harm caused by serving alcohol to an intoxicated person (Correct answer)
- A tax on alcohol sales
- Insurance for kitchen fires
Correct answer: Legal responsibility of an establishment for harm caused by serving alcohol to an intoxicated person
Dram shop laws hold establishments responsible for damages caused by patrons they overserved.
Question 6: Why should servers pace alcohol service throughout a meal?
- To increase the bill faster
- To help prevent guests from becoming intoxicated too quickly (Correct answer)
- To reduce kitchen workload
- To clear tables sooner
Correct answer: To help prevent guests from becoming intoxicated too quickly
Pacing drinks helps the body process alcohol and reduces the risk of intoxication.
Question 7: What is the best response when a guest tries to order alcohol for a minor at the table?
- Serve it since the adult is paying
- Refuse to serve alcohol intended for the minor (Correct answer)
- Serve a smaller portion to the minor
- Ask the minor to drink quickly
Correct answer: Refuse to serve alcohol intended for the minor
Serving alcohol intended for a minor is illegal regardless of who pays.
ServSafe Alcohol - Primary and Advanced 2
What is the primary purpose of checking a guest's identification before serving alcohol?