ServSafe Alcohol Test – Primary And Advanced 3
What should you do when you've finished serving a guest?
Explanation:
Once you have stopped service to a guest you must ensure that the guest gets home safely.
What should you do if a customer arrives at your facility drunk?
Explanation:
Employees should try to prevent the person from entering the establishment intoxicated but do not
physically restrain or touch the person. Also it is against the law to serve someone who appears to
be or is intoxicated even if they have a designated driver or they're taking a cab home.
When he first arrived at the establishment, the visitor gave off the impression of being quite shy, but now he's loud and swearing. Which intoxication symptom is this visitor displaying?
A guest who appeared shy upon arrival at the establishment but is now being loud and using foul language may be exhibiting signs of intoxication. One of the signs of alcohol intoxication is relaxed inhibitions. Alcohol can lower a person's inhibitions and affect their behavior, causing them to act in ways they typically wouldn't when sober.
If you don't take reasonable precautions around someone who is intoxicated and it causes someone to get hurt, it's known as:
If you fail to exercise reasonable care to an intoxicated person and it results in injury to that person or others, it can be considered negligence. Negligence refers to the failure to exercise the level of care that a reasonable person would have taken in similar circumstances, leading to harm or injury to another person.
In a dram shop case, who may be sued?
In certain jurisdictions, the business, business owner, and employees can be sued in a dram shop case. A dram shop refers to a business establishment, such as a bar, restaurant, or liquor store, that sells alcoholic beverages.
When should an incident report be written?
You should write an incident report immediately after the incident occurs or as soon as it is safe and appropriate to do so. Promptly documenting the details of the incident helps ensure accuracy and preserves important information while it is still fresh in your memory.
In an 80-proof bottle of vodka, what is the alcohol percentage?
Explanation:
The percentage of alcohol is equal to one-half the proof rating in percent.
What should you do before ceasing to serve a customer?
Before stopping alcohol service to a guest, it is advisable to alert a backup or another staff member who can assist you in the process. This helps ensure a coordinated approach and provides support in case the situation requires additional attention.
Two visitors who were first pleased when they arrived at your establishment are now arguing. You don't believe you or your fellow visitors are in any immediate risk. What are your options?
Explanation:
Keep an eye on the situation in case it escalates and keep your manager aware of any possible
problems that may arise.
In terms of liquor laws, which of the following statements is true?
Explanation:
Local Liquor laws can only be stricter than the state liquor laws they can never be more lenient.
A 60-ounce pitcher of beer contains how many drinks?
Explanation:
Twelve ounces of beer constitute a drink. 5 drinks x 12 ounces = 60 ounces of beer in five drinks.
A visitor was born on February 5, 1999. When do they reach the age of 21?
If a guest has a birthday of February 5, 1999, they would turn 21 years old in the year 2020
A lost or stolen ID is no longer ____.
An ID that has expired is no longer considered valid. Expiration dates are typically set by the issuing authority and indicate that the ID is no longer current or up to date.
To keep IDs safe, what feature is commonly added?
Explanation:
Ultraviolet text and images are often added to IDs as they're difficult for counterfeiters to recreate.
What indicator of intoxication is demonstrated by a person complaining about the strength of a drink after consuming others of the same strength?.
Explanation:
A person who is complaining about the strength of a drink after drinking others of the same strength
is demonstrating impaired judgment.
When you meet a nervous guest, what do you think you should do?
Explanation:
Nervousness is a sign of deception, such as a minor attempting to purchase alcohol.