Interpersonal Skills Flashcards
7 cards from real Senior Typist Exam practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Interpersonal Skills flashcards as text
You notice a teammate is overwhelmed with deadlines. The most collaborative response is to:
Answer: Offer to help if you have capacity
Offering support when possible strengthens teamwork and morale.
Nonverbal communication includes all of the following EXCEPT:
Answer: The exact words spoken
Spoken words are verbal; nonverbal cues are expressions, posture, and tone.
A coworker takes credit for your idea in a meeting. The best approach is to:
Answer: Privately and calmly address it with them later
A private, calm conversation resolves the issue professionally without humiliation.
Which is the clearest sign of good written communication in office correspondence?
Answer: Concise, clear, and courteous wording
Clarity, brevity, and courtesy make written communication effective.
When working with people from different cultural backgrounds, you should:
Answer: Be respectful and open to differences in communication styles
Cultural sensitivity and openness foster effective, respectful collaboration.
A good way to handle a disagreement with your supervisor is to:
Answer: Express your view respectfully and listen to theirs
Respectful dialogue maintains the relationship while addressing the concern.
Maintaining confidentiality about a coworker's personal information demonstrates:
Answer: Professional respect and trustworthiness
Respecting privacy shows integrity and builds trust.