SEI Crisis Intervention Techniques 3

Question 1

An EI-competent crisis responder working with a suicidal individual would prioritize which sequence?

Accepted Answer

Build rapport → assess risk → develop safety plan.

Answer

Establishing emotional rapport before formal risk assessment increases honesty and reduces defensiveness in the person in crisis.

Question 2

The Six Seconds competency 'Applying Consequential Thinking' in crisis intervention involves:

Accepted Answer

Evaluating likely emotional and practical outcomes before choosing a response strategy.

Answer

Consequential thinking means weighing the emotional and practical results of actions before implementing them during a crisis.

Question 3

A person in crisis says they feel 'numb' and unable to feel anything. From an EI perspective, this likely indicates:

Accepted Answer

Emotional flooding leading to dissociation as a protective response.

Answer

Emotional numbness in crisis often reflects a dissociative response to overwhelming affect, recognized in EI frameworks as emotional flooding.

Question 4

Which behavior by a crisis intervener best demonstrates the Six Seconds competency 'Engaging Intrinsic Motivation'?

Accepted Answer

Reminding the person of their own values and what matters most to them.

Answer

Intrinsic motivation in Six Seconds is fueled by internal values and meaning, not external rewards or fear.

Question 5

During crisis intervention, an individual becomes verbally aggressive. The most EI-aligned response is to:

Accepted Answer

Remain calm, lower your voice, and name the emotion you observe.

Answer

Staying regulated and naming observed emotions can de-escalate aggression by helping the person feel heard and understood.

(SEI) Six Seconds Emotional Intelligence Assessment Practice Test