The Scrum Master Role Flashcards

Two Developers have a recurring conflict that hurts collaboration. The Scrum Master should:

Answer: Facilitate a conversation to help them resolve the conflict

The Scrum Master fosters a healthy team environment by facilitating constructive conflict resolution.

How does the Scrum Master support the Product Owner with stakeholder collaboration?

Answer: By facilitating stakeholder collaboration as requested or needed

The Scrum Master helps establish empirical product planning and facilitates stakeholder collaboration when needed.

A team consistently brings in more work than it can finish each Sprint. The Scrum Master should:

Answer: Coach the team on forecasting and using past performance to plan

The Scrum Master coaches realistic forecasting based on the team's actual capacity and history.

Which best describes how a Scrum Master facilitates Scrum events?

Answer: By ensuring events are positive, productive, and within their timebox

The Scrum Master ensures every event takes place, stays productive, and respects its timebox.

A Scrum Master observes the Product Owner is overwhelmed and the backlog is unclear. The best help is to:

Answer: Coach the PO on Product Backlog refinement and ordering techniques

The Scrum Master coaches the Product Owner in techniques for clear backlog management.

When the organization resists Scrum changes, the Scrum Master should:

Answer: Coach the organization on the benefits and plan empirical adoption

Leading organizational change through coaching is part of the Scrum Master's service to the organization.

What should the Scrum Master do if Developers treat the Sprint Backlog as a fixed contract that cannot change?

Answer: Coach that the Sprint Backlog is updated as more is learned, while keeping the Sprint Goal

The Sprint Backlog is a living plan owned by Developers that evolves during the Sprint toward the Sprint Goal.