Salesforce Certification Salesforce CPQ Specialist 2 — Questions and Answers
Question 1: What is a Contracted Price in Salesforce CPQ?
- A price negotiated for a specific account that overrides the standard price book (Correct answer)
- The maximum price a sales rep is allowed to offer
- A price that always requires executive approval
- The default list price from the global price book
Correct answer: A price negotiated for a specific account that overrides the standard price book
Contracted Prices are account-specific prices stored on a Contract that automatically apply when a renewal or amendment quote is created for that account, overriding standard pricing.
Question 2: What is the role of Configuration Attributes in a Salesforce CPQ Product Bundle?
- They define the product catalog hierarchy
- They set global discount rules across all products
- They capture user inputs that drive product selection or pricing within a bundle (Correct answer)
- They control CPQ user permission sets
Correct answer: They capture user inputs that drive product selection or pricing within a bundle
Configuration Attributes are fields presented to users during bundle configuration; their values can drive which child products are shown or hidden and trigger Price Rules.
Question 3: Which CPQ feature triggers an automated approval process when a quote's discount exceeds a defined threshold?
- Product Approval
- Deal Guidance
- Approval Rule (Correct answer)
- Discount Approval
Correct answer: Approval Rule
Approval Rules in CPQ evaluate discount percentages or other quote conditions and automatically route the quote to the appropriate approver when thresholds are exceeded.
Question 4: What occurs when a sales rep initiates a Contract Renewal in Salesforce CPQ?
- A new renewal opportunity and quote are created with the contracted products pre-populated (Correct answer)
- The contract end date is automatically extended with no new quote
- A new opportunity is created from scratch with an empty quote
- The account's subscription is paused pending approval
Correct answer: A new renewal opportunity and quote are created with the contracted products pre-populated
CPQ renewal creates a Renewal Opportunity linked to a Renewal Quote that is pre-populated with the products and contracted prices from the expiring contract.
Question 5: What defines a Subscription Product in Salesforce CPQ?
- A product that can only be purchased once per account
- A product billed on a recurring basis such as monthly or annually (Correct answer)
- A product requiring a special configuration wizard
- A product available only to enterprise-tier customers
Correct answer: A product billed on a recurring basis such as monthly or annually
Subscription Products in CPQ have a Subscription Type set to 'Renewable' or 'Evergreen', enabling recurring billing and automatic renewal tracking through the Subscriptions object.
Question 6: Which Salesforce CPQ object tracks active products associated with a contract for future renewals and amendments?
- Quote Line
- Asset
- Subscriptions (Correct answer)
- Contracted Product
Correct answer: Subscriptions
The Subscriptions object stores the active subscription products tied to a Contract, providing CPQ with the data it needs to generate renewal quotes with the correct products and quantities.
Question 7: What is the purpose of an Amendment in Salesforce CPQ?
- Correcting errors in a submitted quote before approval
- Modifying an active contract mid-term to add, remove, or change products (Correct answer)
- Initiating an approval workflow for high-value deals
- Generating a revised contract document template
Correct answer: Modifying an active contract mid-term to add, remove, or change products
An Amendment creates a new opportunity and quote that allows changes to an active contract mid-term, with CPQ calculating pro-rated amounts for any additions or removals.
Salesforce Certification Salesforce CPQ Specialist 2
What is a Contracted Price in Salesforce CPQ?