Salesforce Certification Salesforce Certification 2 — Questions and Answers
Question 1: Which Salesforce object stores potential customers who have not yet been qualified?
- Lead (Correct answer)
- Contact
- Account
- Opportunity
Correct answer: Lead
A Lead represents an unqualified prospect that can later be converted into a Contact, Account, and Opportunity.
Question 2: What is the maximum number of master-detail relationships a custom object can have?
- 1
- 2 (Correct answer)
- 3
- 5
Correct answer: 2
A custom object can have up to two master-detail relationships, enabling junction objects for many-to-many relationships.
Question 3: Which feature allows you to enforce field values without writing code on record save?
- Validation Rule (Correct answer)
- Apex Trigger
- Visualforce Page
- Lightning Component
Correct answer: Validation Rule
Validation Rules use formula logic to block saves when criteria are not met, requiring no code.
Question 4: What does a profile primarily control in Salesforce?
- Object and field-level permissions (Correct answer)
- Email signatures
- Report colors
- Page load speed
Correct answer: Object and field-level permissions
Profiles define what objects, fields, tabs, and apps a user can access along with system permissions.
Question 5: Which sharing mechanism opens up access beyond the org-wide default automatically based on criteria?
- Sharing Rule (Correct answer)
- Manual Sharing
- Profile
- Validation Rule
Correct answer: Sharing Rule
Sharing Rules grant additional record access automatically based on record ownership or criteria.
Question 6: What is the standard way to create a many-to-many relationship in Salesforce?
- Junction object with two master-detail relationships (Correct answer)
- A single lookup field
- A roll-up summary field
- A formula field
Correct answer: Junction object with two master-detail relationships
A junction object with two master-detail relationships connects two objects in a many-to-many pattern.
Question 7: Which automation tool is Salesforce's recommended choice for building complex point-and-click workflows today?
- Flow (Correct answer)
- Workflow Rules
- Process Builder
- Approval Macros
Correct answer: Flow
Flow is the current recommended declarative automation tool, replacing Workflow Rules and Process Builder.
Salesforce Certification Salesforce Certification 2
Which Salesforce object stores potential customers who have not yet been qualified?