SAIWA Professional Conduct and Ethics 2

Question 1

A journalist asks a security agent for details about a recent incident. What is the correct response?

Accepted Answer

Politely decline and direct the journalist to the authorised company spokesperson

Answer

All media enquiries must be directed to the authorised spokesperson.

Question 2

What is the significance of maintaining a professional appearance as a security agent?

Accepted Answer

Professional appearance builds public confidence, deters criminal activity, and demonstrates respect for the role

Answer

Professional appearance contributes to public confidence, acts as a deterrent, and reflects positively on the industry.

Question 3

A security agent is offered overtime at a venue where a family member is manager. How should they handle this conflict of interest?

Accepted Answer

Disclose the conflict of interest to their employer and let management decide

Answer

Conflicts of interest must be disclosed to the employer who can make an informed decision.

Question 4

What constitutes conduct unbecoming for a licensed security agent in WA?

Accepted Answer

Any behaviour on or off duty that brings discredit to the security profession

Answer

Conduct unbecoming encompasses any behaviour that discredits the profession, whether on or off duty.

Question 5

How should a security agent handle being asked to work excessive hours without adequate rest?

Accepted Answer

Raise the concern with their supervisor, as fatigue compromises effectiveness and safety

Answer

Working while fatigued compromises safety. Agents should raise concerns about excessive hours.

SAIWA - Security Agents Institute of Western Australia Test Practice Test