SAIWA - Security Agents Institute of Western Australia Professional Conduct and Ethics Questions and Answers 1

Question 1

According to the SAIWA Code of Ethics, what is the paramount responsibility of a security agent?

Accepted Answer

The welfare, health, and safety of the community.

Answer

The SAIWA Code of Ethics explicitly states that the responsibility of members for the welfare, health, and safety of the community shall at all times come before their responsibility to sectional or private interests, or to other members.

Question 2

A security agent is asked by a client to provide confidential information about a former employee that was obtained during a previous assignment. Which principle of professional conduct is most relevant in this situation?

Accepted Answer

Maintaining client confidentiality.

Answer

The SAIWA Code of Ethics requires members to respect the relationship of confidence and trust with their principal and not disclose information learned during their duties without consent. Disclosing this information would be a direct breach of confidentiality.

Question 3

Which of the following actions would be considered a breach of the WA Security Industry Code of Conduct?

Accepted Answer

Intentionally spreading false rumors about a competitor's business to gain an advantage.

Answer

The WA Security Industry Code of Conduct and the SAIWA Code of Ethics both prohibit intentionally or maliciously injuring the professional reputation, prospects, or business of another person or member in the profession.

Question 4

A security agent at a shopping centre observes a person acting suspiciously but has not witnessed any crime. The agent decides to publicly announce over the PA system that the person is a potential shoplifter and should be watched. This action is unprofessional primarily because it:

Accepted Answer

Fails to promote consumer and community confidence.

Answer

The WA Security Industry Code of Conduct is designed to promote consumer and community confidence. Publicly accusing someone without evidence undermines this confidence and the public interest by creating a hostile and potentially defamatory situation, rather than handling it discreetly and professionally.

Question 5

Under the 'Security and Related Activities (Control) Act 1996', professional conduct is underpinned by the requirement for all licensees to act in a way that serves the:

Accepted Answer

Public interest.

Answer

A core principle derived from the 'Security and Related Activities (Control) Act 1996' and its associated Code of Conduct is that all activities must serve the public interest and be conducted with integrity. This principle is the foundation of a security agent's ethical obligations.

SAIWA - Security Agents Institute of Western Australia Test Practice Test

SAIWA - Security Agents Institute of Western Australia Test Practice Test

SAIWA - Security Agents Institute of Western Australia Professional Conduct and Ethics Questions and Answers 1