Communication & Stakeholder Relations Flashcards
7 cards from real SAC practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 7 Communication & Stakeholder Relations flashcards as text
Which of the following BEST describes motivational interviewing's role in SAC communication with resistant students?
Answer: Exploring ambivalence collaboratively to elicit the student's own motivation for change
Motivational interviewing is a collaborative, student-centered approach that draws out intrinsic motivation by exploring and resolving ambivalence.
An SAC discovers that a colleague shared a student's substance use history in the teachers' lounge. The MOST appropriate immediate response is to:
Answer: Address the breach directly with the colleague and report it to administration per school policy
Confidentiality breaches must be addressed directly and through proper administrative channels to protect the student and uphold professional standards.
A school adopts a new early warning system for identifying at-risk students. The SAC's communication role in implementation should primarily include:
Answer: Training stakeholders on proper referral procedures and data interpretation
Effective implementation of early warning systems requires the SAC to communicate protocols, train staff, and build shared understanding of referral processes.
When facilitating a parent education night on recognizing signs of adolescent substance use, the SAC should AVOID:
Answer: Identifying specific students or families as examples during the presentation
Using identifiable student or family examples in public settings violates confidentiality and can cause significant harm to individuals involved.
A student's IEP team asks the SAC to provide substance use information for an upcoming meeting. What step must occur FIRST?
Answer: Obtain written consent from the parent or guardian to share substance-use-related information
Substance use treatment records require explicit written consent before disclosure, even within school-based interdisciplinary teams.
Which of the following communication behaviors MOST undermines the therapeutic alliance with a student?
Answer: Expressing judgment or disappointment when a student relapses
Expressing judgment or disappointment in response to relapse damages trust and makes students less likely to disclose struggles in the future.
An SAC is communicating with a student who has a hearing impairment. Which accommodation is MOST critical to ensure effective communication?
Answer: Arranging for a qualified sign language interpreter or using the student's preferred communication method
Students with hearing impairments are entitled to communication accommodations, and using their preferred method ensures informed participation in the counseling process.