SA SAFe Agilist Metrics and Performance 5

Question 1

In SAFe, what does a widening 'Work in Process' band on a cumulative flow diagram indicate?

Accepted Answer

Inventory is building up — more work is entering than leaving the system

Answer

A widening WIP band on a CFD shows that work is accumulating faster than it is being completed, signaling a systemic flow problem.

Question 2

Which SAFe metric measures the rate at which features are completed and delivered over time?

Accepted Answer

Flow Velocity

Answer

Flow Velocity counts the number of flow items (features, stories, epics) completed per unit of time, indicating the system's throughput rate.

Question 3

An ART has high deployment frequency but low customer satisfaction (NPS). What does this suggest about the team's measurement approach?

Accepted Answer

Technical delivery metrics are being optimized without validating customer outcomes

Answer

High deployment frequency without improved NPS means the team is optimizing technical output metrics while neglecting customer-centric outcome measures.

Question 4

In SAFe's Dual Operating System model, which body is PRIMARILY responsible for portfolio-level metrics and investment tracking?

Accepted Answer

The Lean Portfolio Management (LPM) function

Answer

Lean Portfolio Management (LPM) owns portfolio-level metrics, budget allocations, and investment tracking to ensure strategic alignment and fiscal responsibility.

Question 5

What is the primary benefit of using 'Flow Distribution' as a SAFe metric?

Accepted Answer

It reveals how capacity is split across Features, Defects, Risks, and Debt

Answer

Flow Distribution shows the proportion of work across different categories (Features, Technical Debt, Defects, Risks), helping leaders balance investment across value types.

(SA) Certified SAFe Agilist Practice Test

(SA) Certified SAFe Agilist Practice Test

SA SAFe Agilist Metrics and Performance 5