SA SAFe Agilist Metrics and Performance 3

Question 1

A Portfolio Kanban board shows many epics stuck in the 'Analyzing' state. Which metric would BEST help quantify this problem?

Accepted Answer

Flow Time

Answer

Flow Time measures how long epics take to move through the portfolio Kanban, and high values in specific states expose bottlenecks like excessive time in analysis.

Question 2

What does the SAFe 'Innovation and Planning (IP) Iteration' allow teams to measure or assess at the end of a PI?

Accepted Answer

Team health, technical debt level, and readiness for next PI Planning

Answer

The IP Iteration provides time for inspect-and-adapt activities including assessing team health, addressing technical debt, and preparing for the next PI.

Question 3

In SAFe, which Lean-Agile measure reflects the percentage of time a system or value stream is available and performing correctly for end users?

Accepted Answer

System availability / uptime

Answer

System availability (uptime percentage) is the key operational metric indicating how reliably the product serves end users without downtime.

Question 4

During an Inspect and Adapt (I&A) event, the problem-solving workshop produces improvement stories. Where do these stories go?

Accepted Answer

Into team backlogs as part of the next PI Planning commitment

Answer

Improvement stories from the I&A workshop are committed to in the next PI Planning session and tracked in team backlogs as real work.

Question 5

Which metric directly reflects customer experience in the SAFe measurement framework?

Accepted Answer

Net Promoter Score (NPS)

Answer

Net Promoter Score (NPS) captures customer loyalty and satisfaction, serving as the primary customer-centric outcome metric in SAFe.

(SA) Certified SAFe Agilist Practice Test

(SA) Certified SAFe Agilist Practice Test

SA SAFe Agilist Metrics and Performance 3