Client Relations and Account Management Flashcards
6 cards from real S-12 practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.
Read the first 6 Client Relations and Account Management flashcards as text
In a margin account, the initial margin requirement set by Regulation T for purchasing most equity securities is:
Answer: 50%
Regulation T, established by the Federal Reserve Board, requires customers to deposit at least 50% of the purchase price when buying securities on margin.
A customer complaint alleging forgery or misappropriation of funds must be reported to FINRA within:
Answer: 5 business days
FINRA Rule 4530 requires broker-dealers to report certain customer complaints involving theft, misappropriation, or forgery within 5 business days.
Which account type is established under the Uniform Transfers to Minors Act (UTMA) and is managed by a custodian for a minor beneficiary?
Answer: UGMA/UTMA custodial account
UTMA accounts allow adults to transfer assets to a minor, managed by a custodian until the minor reaches the age of majority.
If a customer has a 'cash account' and fails to pay for a purchase within the required settlement period, the broker-dealer must:
Answer: Liquidate the position and restrict the account from free-riding
Under Regulation T, failure to pay in a cash account results in liquidation of the position and a 90-day restriction preventing the customer from buying and immediately selling without settled funds.
A registered representative who recommends excessive trading in a customer's account to generate commissions is engaging in:
Answer: Churning
Churning is the practice of excessively trading a customer's account primarily to generate commissions, which violates FINRA rules and constitutes a breach of fiduciary duty.
When a customer provides 'investment objectives' during account opening, which of the following is typically the most conservative objective?
Answer: Capital preservation
Capital preservation focuses on protecting principal with minimal risk, making it the most conservative of standard investment objectives.
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Sources & references
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- nyc-business.nyc.gov — Fees, retake policy, score validity · verified Oct 2026
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