Coaching and RTE Competencies Flashcards

What is the Dreyfus model and how is it relevant to RTE coaching?

Answer: A model describing five stages of skill development (novice to expert) that helps the RTE tailor coaching to individuals' current capability levels

The Dreyfus model's five stages (Novice, Advanced Beginner, Competent, Proficient, Expert) help the RTE calibrate coaching approaches to where each individual currently is in their skill development.

What is an impediment versus an obstacle, and how should the RTE treat them differently?

Answer: An impediment blocks a specific work item; an obstacle is a broader systemic issue — both require attention but systemic obstacles need deeper resolution strategies

While both terms are often used interchangeably, systemic obstacles represent deeper organizational issues that the RTE must address through structural changes or escalation, beyond quick fixes.

What does 'radical transparency' mean for the RTE?

Answer: Making ART progress, impediments, risks, and metrics visible to all stakeholders so decisions are based on reality

Radical transparency means the RTE makes ART performance data, risks, and impediments visible to all stakeholders, building trust and enabling informed, reality-based decisions.

What is 'decentralized decision-making' in SAFe, and how does the RTE enable it?

Answer: Empowering teams and individuals closest to the work to make decisions within defined guardrails, rather than centralizing all decisions with leadership

Decentralized decision-making empowers those with the most knowledge and context to decide, and the RTE enables it by clarifying guardrails, coaching decision-making skills, and building team confidence.

What is the RTE's approach when teams resist Agile practices?

Answer: Understand the root cause of resistance, address concerns through coaching and dialogue, and demonstrate the value of practices through small experiments

The RTE addresses resistance by listening to concerns, understanding root causes, and using coaching, dialogue, and small experiments to demonstrate the value of practices rather than forcing compliance.

What is the importance of 'trust' in high-performing Agile teams, and how does the RTE build it?

Answer: Trust enables teams to be vulnerable, collaborate openly, and take risks — the RTE builds it through transparency, consistent behavior, and psychological safety

Trust is foundational to high-performing teams and is built by the RTE through consistent behavior, radical transparency, creating psychological safety, and honoring commitments.