RTE Coaching and RTE Competencies 1 — Questions and Answers
Question 1: What is servant leadership in the context of the RTE role?
- Serving the executive team's administrative needs
- Leading by prioritizing the growth, autonomy, and effectiveness of the ART rather than directing and controlling individuals (Correct answer)
- Being available to developers for code reviews
- Taking over responsibilities from Scrum Masters when they struggle
Correct answer: Leading by prioritizing the growth, autonomy, and effectiveness of the ART rather than directing and controlling individuals
Servant leadership means the RTE leads by empowering the ART, removing impediments, facilitating growth, and enabling teams to self-organize rather than directing their every action.
Question 2: What is the difference between coaching and mentoring in an Agile context?
- They are the same; both involve giving advice
- Coaching helps individuals discover their own solutions through questions and reflection; mentoring shares expert knowledge and experience directly (Correct answer)
- Coaching is for teams; mentoring is for individuals only
- Mentoring is used only during onboarding; coaching is ongoing
Correct answer: Coaching helps individuals discover their own solutions through questions and reflection; mentoring shares expert knowledge and experience directly
Coaching uses powerful questions to help individuals discover their own solutions and develop capability, while mentoring shares the mentor's experience and expertise directly.
Question 3: What is psychological safety and why does the RTE care about it?
- A legal framework for workplace safety
- The belief that one can speak up, take risks, and make mistakes without fear of punishment — essential for team learning and innovation (Correct answer)
- A personality test used during team formation
- A compliance requirement for regulated industries
Correct answer: The belief that one can speak up, take risks, and make mistakes without fear of punishment — essential for team learning and innovation
Psychological safety allows ART members to raise concerns, experiment, and learn from mistakes without fear, enabling the continuous improvement and innovation the ART needs to thrive.
Question 4: What is a 'Communities of Practice' (CoP) and how does the RTE support them?
- Formal project teams managed by the RTE
- Voluntary groups of practitioners who share a common interest and collaborate to improve skills and practices, supported by the RTE through facilitation and resources (Correct answer)
- External user groups for customer feedback
- Compliance review committees for regulated industries
Correct answer: Voluntary groups of practitioners who share a common interest and collaborate to improve skills and practices, supported by the RTE through facilitation and resources
Communities of Practice are voluntary learning communities where practitioners share knowledge and improve skills, and the RTE supports them by facilitating, providing resources, and connecting practitioners.
Question 5: What is the RTE's role in supporting Scrum Masters?
- Replacing Scrum Masters when teams underperform
- Coaching and developing Scrum Masters to be effective servant leaders for their teams, sharing best practices and removing organizational impediments (Correct answer)
- Approving all Scrum Master decisions before implementation
- Assigning Scrum Masters to teams based on performance rankings
Correct answer: Coaching and developing Scrum Masters to be effective servant leaders for their teams, sharing best practices and removing organizational impediments
The RTE coaches and develops Scrum Masters, helps them build facilitation and coaching skills, shares best practices, and removes organizational impediments they cannot resolve alone.
Question 6: How does the RTE apply systems thinking to ART challenges?
- By analyzing individual team member performance
- By understanding how the ART, its teams, and the broader organization interact as a system, and addressing root causes rather than isolated symptoms (Correct answer)
- By mapping software architecture dependencies
- By reviewing technical debt metrics across the codebase
Correct answer: By understanding how the ART, its teams, and the broader organization interact as a system, and addressing root causes rather than isolated symptoms
Systems thinking enables the RTE to see how ART elements interact, identify unintended consequences of changes, and address root causes rather than optimizing isolated parts of the system.
What is servant leadership in the context of the RTE role?