Leadership & Team Management Flashcards

Which communication model is most effective for ensuring accurate information transfer during shift handoffs in a sleep laboratory?

Answer: SBAR (Situation, Background, Assessment, Recommendation)

SBAR is a standardized, evidence-based handoff tool that ensures critical patient information is communicated clearly and completely.

A newly promoted sleep lab lead technologist struggles with being assertive when correcting peers. This challenge most likely reflects a deficit in which leadership competency?

Answer: Delegation and authority management

Transitioning from peer to supervisor requires developing the ability to delegate tasks and use authority appropriately, which is a common new-leader challenge.

Which type of team structure best supports a small sleep center with 6 technologists and one medical director?

Answer: Flat organizational structure

Small teams benefit from flat structures that allow direct communication and quick decision-making without multiple management layers.

An RPSGT in a supervisory role needs to provide corrective feedback to a technologist about poor patient interaction skills. Which feedback approach is most constructive?

Answer: Use the 'sandwich' or DESC (Describe, Express, Specify, Consequences) method in a private setting

Private, structured feedback using a specific model like DESC focuses on behavior and outcomes while preserving the employee's dignity.

A sleep center is implementing a quality improvement initiative to reduce patient setup times. Which tool is most useful for identifying root causes of inefficiency?

Answer: Fishbone (Ishikawa) diagram

A fishbone diagram helps teams systematically identify all potential causes contributing to a process problem.

A polysomnography supervisor is developing staffing schedules. Which factor should take highest priority?

Answer: Ensuring adequate coverage to meet patient safety and accreditation requirements

Patient safety and regulatory/accreditation staffing requirements must always be the primary driver of scheduling decisions.

Which principle of adult learning (andragogy) is most important to apply when designing in-service training for experienced RPSGT staff?

Answer: Connect new information to learners' existing clinical experience and immediate job relevance

Adult learners are self-directed and motivated by content that is immediately applicable to their real-world practice.