RPA Process Design and Best Practices Flashcards

Which characteristic makes a process a GOOD candidate for RPA automation?

Answer: High volume, rule-based, repetitive tasks with structured data

Good RPA candidates are high-volume, repetitive, rule-based processes with structured data inputs, as bots excel at consistent, predictable tasks.

What is a 'Process Definition Document (PDD)' in RPA?

Answer: A detailed document describing the current state of a process to be automated

A PDD captures the as-is process in detail — every step, decision point, and exception — serving as the foundation for bot development.

What is a 'Solution Design Document (SDD)' used for in RPA?

Answer: Describing how the bot will technically implement the process after automation

An SDD translates the PDD into a technical blueprint, specifying how the bot will be built, including flow diagrams, error handling, and system interactions.

In RPA design, what does 'happy path' refer to?

Answer: The standard, error-free execution flow where everything goes as expected

The happy path is the default, ideal scenario where all inputs are correct and no exceptions occur — the bot completes the process without any issues.

What is the purpose of 'User Acceptance Testing (UAT)' in RPA deployment?

Answer: Verifying that the bot performs the process correctly according to business requirements

UAT involves business users testing the bot against real scenarios to confirm it meets their requirements before production deployment.

Which is a key anti-pattern to AVOID when selecting RPA processes?

Answer: Automating a broken process without fixing it first

Automating a flawed process just accelerates the errors — RPA cannot fix broken process logic; the process must be optimized before automation.