Robert Half Assessment Test Data Entry Speed & Accuracy 2 — Questions and Answers
Question 1: When entering a series of phone numbers, you notice the format switches between (555) 123-4567 and 555-123-4567 mid-spreadsheet. What is the best course of action?
- Continue entering in whichever format is fastest
- Standardize all entries to one consistent format before submitting (Correct answer)
- Leave the mixed formats and note the discrepancy in a separate column
- Skip inconsistent entries and flag them for a supervisor
Correct answer: Standardize all entries to one consistent format before submitting
Data consistency is critical; standardizing formats before submission prevents downstream errors in sorting, searching, and reporting.
Question 2: A data entry task requires you to type 10,000 keystrokes per hour. If you maintain 98% accuracy, approximately how many errors will you make per hour?
- 20
- 50
- 100
- 200 (Correct answer)
Correct answer: 200
98% accuracy on 10,000 keystrokes means 2% errors: 10,000 × 0.02 = 200 errors per hour.
Question 3: Which keyboard shortcut is most useful for quickly navigating between cells when entering tabular data in a spreadsheet?
- Ctrl+C
- Tab and Shift+Tab (Correct answer)
- Alt+F4
- Ctrl+Z
Correct answer: Tab and Shift+Tab
Tab moves to the next cell to the right and Shift+Tab moves back, making left-right navigation efficient during data entry.
Question 4: You are copying data from a printed report into a database. The printed document shows '0' and 'O' in ambiguous font. What is the best strategy?
- Always enter zero since numbers are more common in databases
- Always enter the letter O to avoid numeric errors
- Cross-reference with context clues or source documents to determine the correct character (Correct answer)
- Enter whichever character you think looks right and move on quickly
Correct answer: Cross-reference with context clues or source documents to determine the correct character
Context clues such as surrounding data type (numeric field vs. text field) help disambiguate visually similar characters.
Question 5: What does the term 'double-keying' refer to in professional data entry?
- Typing each entry twice to build speed
- Having two operators enter the same data independently to verify accuracy (Correct answer)
- Using two keyboards simultaneously for faster input
- Pressing a key twice to confirm a database entry
Correct answer: Having two operators enter the same data independently to verify accuracy
Double-keying is a verification method where two operators independently enter the same data, and discrepancies are flagged for review.
Question 6: When entering large numeric values like 1,250,000 into a database field, what is the most common error to watch for?
- Mistyping the leading digit
- Omitting or misplacing a comma separator (Correct answer)
- Using a period instead of the correct decimal point
- Accidentally adding extra zeros at the end
Correct answer: Omitting or misplacing a comma separator
Misplaced or omitted comma separators in large numbers are a frequent data entry error that can drastically change the value's meaning.
Question 7: A data entry specialist is working with ZIP codes and notices an entry reads '9210' instead of '92106'. Which type of error is this?
- Transposition error
- Substitution error
- Omission error (Correct answer)
- Addition error
Correct answer: Omission error
An omission error occurs when one or more characters are accidentally left out of an entry.
When entering a series of phone numbers, you notice the format switches between (555) 123-4567 and 555-123-4567 mid-spreadsheet.
What is the best course of action?