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Organizational Management and Leadership Flashcards

7 cards from real RHIT practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. A HIM manager notices that coding productivity has dropped 15% over the past month. Which management tool would best help identify the root cause of this decline?

    Answer: Fishbone (Ishikawa) diagram

    A fishbone diagram is a root cause analysis tool that helps identify the underlying causes of a problem by categorizing potential contributing factors.

  2. Under the Fair Labor Standards Act (FLSA), which category of HIM employee is entitled to overtime pay when working more than 40 hours per week?

    Answer: Non-exempt hourly coders

    Non-exempt employees under FLSA are entitled to overtime pay at 1.5 times their regular rate for hours worked beyond 40 per week.

  3. A hospital system acquires a smaller clinic and the HIM director must integrate the two coding departments. This is an example of managing change during which type of organizational event?

    Answer: Merger and acquisition

    Mergers and acquisitions require HIM leaders to manage the integration of staff, processes, and systems from two previously separate organizations.

  4. Which type of cost remains constant regardless of the volume of health records processed, such as a fixed monthly software license fee?

    Answer: Fixed cost

    Fixed costs do not change with the volume of activity, such as a monthly software subscription fee that stays the same regardless of how many records are processed.

  5. A HIM director uses a SWOT analysis when preparing the department's strategic plan. What does the 'T' in SWOT represent?

    Answer: Threats

    In SWOT analysis, 'T' stands for Threats, which are external factors that could negatively impact the organization or department.

  6. A coder files a formal complaint alleging that she is being paid less than male coders with the same qualifications and job duties. Which federal law is most relevant to this complaint?

    Answer: Equal Pay Act of 1963

    The Equal Pay Act of 1963 prohibits wage discrimination based on sex for employees performing substantially equal work in the same establishment.

  7. Which project management technique uses a visual bar chart to display a project schedule, showing task durations and dependencies over time?

    Answer: Gantt chart

    A Gantt chart is a horizontal bar chart that illustrates a project schedule by showing the start and end dates of project tasks.