Relativity Certified Administrator Exam — Questions and Answers

Question 1: A 'Send Notification' workflow action is configured but emails are not being sent. Which setting outside the workflow rule itself should be checked?

Review queue processing mode
Analytics profile linked to the workspace
SMTP server configuration in Relativity instance settings (Correct answer)
Workspace security permissions for the Documents tab

Correct answer: SMTP server configuration in Relativity instance settings

Email notifications depend on a correctly configured SMTP server in Relativity's instance settings.

Question 2: Which error type commonly occurs during document processing in Relativity?

User group timeout
Password-protected files (Correct answer)
Low disk space
Audit log mismatch

Correct answer: Password-protected files

Password-protected files are a very common source of errors during document processing in Relativity. The processing engine cannot access the content of these files without the correct password, leading to them being flagged as errors or unprocessable. These files often require manual intervention to decrypt or handle, impacting the efficiency of the processing workflow.

Question 3: During a load file import, if a document's native file path in the load file points to a location that does not exist, what is the default behavior in Relativity RDC?

The document is skipped entirely and is not imported into the workspace
The entire import job stops and rolls back all previously imported records
The document record is created in the workspace but with no native file attached; an error is logged (Correct answer)
Relativity prompts the user to manually locate the missing file before continuing

Correct answer: The document record is created in the workspace but with no native file attached; an error is logged

When the RDC cannot find a referenced native file, it typically creates the metadata record but logs a file-not-found error, leaving the document without a native attachment.

Question 4: What is the significance of peer review in professional standards & ethics for RCA professionals?

It promotes accountability, knowledge sharing, and quality improvement (Correct answer)
It is primarily used for disciplinary purposes
It is only relevant for newly certified professionals
It replaces the need for self-assessment

Correct answer: It promotes accountability, knowledge sharing, and quality improvement

Peer review promotes accountability, knowledge sharing, and quality improvement by allowing RCA professionals to benefit from collective expertise and identify areas for growth.

Question 5: Which Permission Group is automatically created when a new Relativity workspace is provisioned?

Default Group (Correct answer)
Everyone Group
Administrator Group
System Group

Correct answer: Default Group

Relativity automatically creates a 'Default' Permission Group in every new workspace, which can then be customized or used as a starting template.

Question 6: What happens to a Processing job when a file encounters a 'Password Protected' error during text extraction?

The job fails entirely and must be restarted after the password is supplied
The file is published to the workspace with a blank extracted text field without flagging
Relativity automatically attempts common passwords before flagging the file
The file is skipped and flagged with an error; other files continue processing (Correct answer)

Correct answer: The file is skipped and flagged with an error; other files continue processing

Password-protected files are individually flagged with an error status while the remainder of the processing job continues, allowing you to address them separately.

Question 7: Which technology trend is most likely to impact communication & stakeholder management in the RCA field in coming years?

Reduction in the need for professional certification
Complete elimination of human professionals
Digital tools for enhanced data collection, analysis, and reporting (Correct answer)
Return to exclusively paper-based systems

Correct answer: Digital tools for enhanced data collection, analysis, and reporting

Digital tools for enhanced data collection, analysis, and reporting represent the most significant and practical technology trend impacting communication & stakeholder management, augmenting rather than replacing professional expertise.

Question 8: What does the 'Document Skip' user preference in Relativity control?

Whether the viewer automatically advances to the next document after saving a decision (Correct answer)
How many documents are skipped when paginating through a document list
Whether the user can skip documents marked as privileged
Whether the user bypasses document-level security checks

Correct answer: Whether the viewer automatically advances to the next document after saving a decision

Document Skip, when enabled, causes the viewer to automatically advance to the next reviewable document after the reviewer saves a coding decision.

Question 9: What is the role of the 'Processing Set' in Relativity's native processing workflow?

A set that groups discovered Processing Source Locations and defines which profile and custodian assignments to use for a processing job (Correct answer)
A saved search that organizes processed documents into review batches
A container that stores OCR output for documents with no extracted text
A queue that manages the order in which multiple workspaces receive processed documents

Correct answer: A set that groups discovered Processing Source Locations and defines which profile and custodian assignments to use for a processing job

A Processing Set is the core job object that links source locations, custodian assignments, and a processing profile together so a job can be started, monitored, and managed.

Question 10: What is the purpose of a medication use evaluation (MUE) in a hospital setting?

Training pharmacy students on compounding
Assessing the prescribing, dispensing, and administration of a drug to improve outcomes and safety (Correct answer)
Negotiating drug purchase contracts with manufacturers
Billing insurers for drug administration fees

Correct answer: Assessing the prescribing, dispensing, and administration of a drug to improve outcomes and safety

An MUE is a performance improvement activity that evaluates how well a specific medication is being used relative to established criteria and clinical guidelines.

Question 11: A 'Set Field' action must set a Relativity User field to the assigned reviewer of each document. Which value source supports this use case?

Static value set at rule creation
A workspace group membership lookup
Another field on the document (field-to-field mapping) (Correct answer)
Constant from a workspace-level field setting

Correct answer: Another field on the document (field-to-field mapping)

Field-to-field mapping allows the Set Field action to copy or reference a value from another field on the same document.

Question 12: In Relativity, what is the difference between 'Append' and 'Append/Overlay' import modes in the RDC?

There is no difference — both modes produce the same result for most imports
Append imports all records including duplicates; Append/Overlay skips duplicates automatically
Append creates new documents with auto-assigned numbers; Append/Overlay uses numbers from the load file
Append adds only new records; Append/Overlay adds new records and updates existing ones matched by the identifier (Correct answer)

Correct answer: Append adds only new records; Append/Overlay adds new records and updates existing ones matched by the identifier

Append always creates new records regardless of identifier collisions, while Append/Overlay will update an existing record if the identifier matches or create a new one if it does not.

Question 13: When performing QC on a near-duplicate document family in Relativity, what is the most efficient approach?

Exclude near-duplicates from QC sampling entirely
Review the pivot document first, then propagate the QC decision to near-duplicates after confirming consistency (Correct answer)
Review each near-duplicate independently without context
Skip near-duplicates since they share content

Correct answer: Review the pivot document first, then propagate the QC decision to near-duplicates after confirming consistency

Reviewing the pivot document establishes the baseline decision, which can then be propagated to near-duplicates after confirming they share the same coding basis.

Question 14: What is the effect of enabling 'Secured by Document' (item-level security) on a workspace view?

The view itself is hidden from users who lack the 'View Document Security' permission
Documents shown in the view are further filtered based on each user's document-level security access (Correct answer)
The view is locked to read-only for all users regardless of group permissions
Only System Admins can see the view until document security is configured

Correct answer: Documents shown in the view are further filtered based on each user's document-level security access

When item-level security is active, any view displaying documents automatically filters results so each user only sees documents their groups are permitted to access.

Question 15: A reviewer accidentally coded 200 documents as 'Not Responsive' and needs the decision reversed. What is the most efficient Relativity approach?

Manually open and recode each document individually
Use a Mass Edit operation on a saved search of those documents to reset the field value (Correct answer)
Delete and re-add the documents to the workspace
Export the documents, update in Excel, and re-import

Correct answer: Use a Mass Edit operation on a saved search of those documents to reset the field value

Mass Edit allows admins or authorized reviewers to update field values across multiple selected documents simultaneously.

Question 16: An admin needs to give a contract attorney access to review documents but must ensure they cannot export any files. Which permission should be explicitly denied for their group?

Allow Export
Native File Download
Export Document List (Correct answer)
Allow File Transfer

Correct answer: Export Document List

Removing the 'Export Document List' permission from the group prevents users from using the Export feature to extract documents from the workspace.

Question 17: Which processing field helps track custodian ownership in document sets?

Custodian (Correct answer)
File Path
Relativity Native Time Zone Offset
Control Number

Correct answer: Custodian

The 'Custodian' field is a standard and crucial processing field in Relativity specifically designed to track the individual or entity from whom documents were collected. This field helps identify the source of the data, which is essential for maintaining an organized and defensible chain of custody in e-discovery matters. It ensures proper attribution and organization of document sets.

Question 18: What is the function of the 'Default File Repository' setting in Relativity workspace administration?

It controls which users have access to the file system
It determines where native files and images are stored when processed or uploaded (Correct answer)
It specifies the backup location for workspace data
It sets the default folder structure for document organization within the workspace

Correct answer: It determines where native files and images are stored when processed or uploaded

The Default File Repository defines the server path where Relativity stores native files, images, and extracted text for documents in that workspace.

Question 19: Which Relativity workspace object is typically used to track QC decisions separately from primary review decisions?

A separate Analytics index
A new custodian record
Additional single-choice or fixed-length text fields designated for QC coding (Correct answer)
A separate matter workspace

Correct answer: Additional single-choice or fixed-length text fields designated for QC coding

QC decisions are typically stored in dedicated fields (e.g., QC Responsiveness, QC Privilege) so they can be compared to primary coding without overwriting original decisions.

Question 20: Which documentation practice is most important for professional standards & ethics in the RCA field?

Recording only successful outcomes
Using informal notes instead of official records
Maintaining complete, accurate, and timely records (Correct answer)
Documenting only when legally required

Correct answer: Maintaining complete, accurate, and timely records

Maintaining complete, accurate, and timely records is crucial for accountability, quality assurance, and legal compliance in professional standards & ethics.

Question 21: Which log file contains errors related to agent activity in Relativity?

SQL profiler logs
Load file log
Web server logs
Agent log file (Correct answer)

Correct answer: Agent log file

Each Relativity Agent generates its own specific log files, which meticulously record its activities, status, and any errors encountered during its operations. These agent log files are indispensable for diagnosing and troubleshooting issues related to background tasks performed by agents, such as processing, indexing, or analytics. They provide detailed insights into agent behavior and failures.

Question 22: What is the primary purpose of professional standards & ethics in the context of Relativity Certified Administrator?

To replace established industry guidelines
To eliminate the need for ongoing training
To reduce organizational costs exclusively
To ensure consistent quality and professional accountability (Correct answer)

Correct answer: To ensure consistent quality and professional accountability

Professional Standards & Ethics in Relativity Certified Administrator primarily ensures consistent quality and professional accountability, forming the foundation of competent practice in this field.

Question 23: In Relativity, what is the recommended practice when a QC sample reveals an error rate above the acceptable threshold?

Archive the batch and start a new one
Increase the production volume to offset errors
Close the batch and produce anyway
Stop the batch, remediate affected documents, retrain reviewers, and re-sample (Correct answer)

Correct answer: Stop the batch, remediate affected documents, retrain reviewers, and re-sample

An error rate above threshold requires stopping the batch, fixing miscoded documents, retraining reviewers, and running a new QC sample to confirm the issue is resolved.

Question 24: Which quality improvement method is most applicable to professional standards & ethics in Relativity Certified Administrator?

Ignoring feedback and maintaining status quo
Making changes only when mandated by regulators
Implementing changes without measuring outcomes
Plan-Do-Check-Act (PDCA) continuous improvement cycle (Correct answer)

Correct answer: Plan-Do-Check-Act (PDCA) continuous improvement cycle

The PDCA cycle is widely recognized as the most effective quality improvement method, allowing RCA professionals to systematically improve professional standards & ethics practices.

Question 25: What is the primary difference between 'pre-production QC' and 'post-production QC' in an eDiscovery workflow?

Pre-production QC catches errors before delivery; post-production QC audits what was already produced (Correct answer)
There is no meaningful difference between the two
Pre-production QC happens after documents are handed to opposing counsel
Post-production QC is faster because it uses automation

Correct answer: Pre-production QC catches errors before delivery; post-production QC audits what was already produced

Pre-production QC is a quality gate before delivery, while post-production QC reviews what has already been sent, making it harder to correct errors without formal disclosures.

Question 26: Which of the following best describes 'recall' in the context of a Relativity technology-assisted review (TAR) QA program?

The percentage of produced documents that are relevant
The speed at which the system returns search results
The number of unique custodians whose documents were reviewed
The proportion of all truly responsive documents that were identified as responsive (Correct answer)

Correct answer: The proportion of all truly responsive documents that were identified as responsive

Recall measures how many of the truly responsive documents in the collection were correctly identified as responsive, a key metric for TAR defensibility.

Question 27: What ethical consideration is most relevant to professional standards & ethics in RCA practice?

Avoiding all professional development activities
Maintaining confidentiality and acting in the best interest of stakeholders (Correct answer)
Following only those rules that are convenient
Prioritizing personal advancement over professional duties

Correct answer: Maintaining confidentiality and acting in the best interest of stakeholders

Maintaining confidentiality and acting in the best interest of stakeholders is the cornerstone ethical consideration for professional standards & ethics in professional practice.

Question 28: In a Relativity environment, what is the primary purpose of the dtSearch index?

Near-duplicate document detection
Full-text keyword searching across document content (Correct answer)
Analytics conceptual clustering
Structured SQL-based field searching

Correct answer: Full-text keyword searching across document content

dtSearch indexes enable full-text keyword searching across document content, supporting Boolean and proximity searches.

Question 29: Which Relativity tool is best for monitoring system performance over time?

Document Viewer
Case Metrics
Performance Dashboard (Correct answer)
Relativity Desktop Client

Correct answer: Performance Dashboard

The Performance Dashboard in Relativity is a dedicated tool that provides a centralized view of key system metrics and performance indicators over time. It allows administrators to monitor server health, agent activity, database performance, and other critical aspects of the Relativity environment. This dashboard is essential for identifying performance bottlenecks, tracking trends, and proactively addressing potential issues.

Question 30: What is the function of the 'Auto-number' option during a Relativity load file import?

Assigns system ArtifactIDs in numeric sequence starting from 1
Overwrites any number values in the load file with system-generated values
Enables automatic page-level numbering for multi-page TIFF images
Automatically generates sequential Bates numbers for all imported documents using the specified prefix and padding settings (Correct answer)

Correct answer: Automatically generates sequential Bates numbers for all imported documents using the specified prefix and padding settings

The Auto-number option generates Bates-style control numbers using a defined prefix, starting number, and zero-padding setting for each document being imported.

Question 31: Which best practice helps prevent a workflow rule from creating an infinite loop?

Running only one workflow rule per workspace
Using a stop condition or one-time trigger flag field (Correct answer)
Setting the workflow rule's priority to zero
Limiting the rule to apply to fewer than 1,000 documents

Correct answer: Using a stop condition or one-time trigger flag field

A stop condition field ensures the rule does not re-trigger on documents it has already processed.

Question 32: What documentation practice is considered essential in Financial Management & Budgeting within the Relativity Certified Administrator field?

Using shorthand notes that can be expanded later if needed
Recording actions, observations, and outcomes in real-time or as close to the event as possible (Correct answer)
Only documenting unusual events or complications
Completing all documentation at the end of the workday

Correct answer: Recording actions, observations, and outcomes in real-time or as close to the event as possible

Real-time or near-real-time documentation in Financial Management & Budgeting ensures accuracy, provides a contemporaneous record, and is considered the gold standard for professional accountability and legal defensibility.

Question 33: Which Relativity setting controls whether a reviewer's group can view the audit history of documents, including who made prior coding changes?

System-level audit access setting
Workspace security override in instance settings
Reviewer history is always visible to all workspace users
'View Audit' permission on the Document object for the group (Correct answer)

Correct answer: 'View Audit' permission on the Document object for the group

The 'View Audit' permission on the Document object controls whether a group can see the change history for individual documents.

Question 34: When importing a Concordance DAT load file into Relativity, which delimiter is typically used to separate field values?

Pipe (|)
Comma (,)
Þ (ASCII 254) (Correct answer)
Tab

Correct answer: Þ (ASCII 254)

Concordance DAT files conventionally use the ASCII 254 (Þ) character as the field delimiter and ASCII 20 (¶) as the quote character.

Question 35: Which Relativity configuration setting helps prevent data loss by controlling how frequently workspace data is committed to persistent storage?

OCR confidence threshold
SQL Server transaction log backup frequency (Correct answer)
Viewer cache timeout
Processing worker queue size

Correct answer: SQL Server transaction log backup frequency

SQL Server transaction log backup frequency determines how often data changes are committed to durable storage, directly impacting potential data loss.

Question 36: Which database table in Relativity tracks the status and progress of all running agents?

AgentRun
EDDS.eddsdbo.Agent (Correct answer)
Invariant.dbo.QueueRecord
EDDS.eddsdbo.WorkerStatus

Correct answer: EDDS.eddsdbo.Agent

The EDDS.eddsdbo.Agent table stores configuration and status information for all Relativity agents registered in the environment.

Question 37: In Relativity, what role does a 'resource pool' play in financial management?

It defines the maximum number of documents per workspace
It allocates shared infrastructure resources and can influence processing and storage costs across workspaces (Correct answer)
It tracks the number of billable hours logged by reviewers
It stores billing invoices for client auditing

Correct answer: It allocates shared infrastructure resources and can influence processing and storage costs across workspaces

Resource pools govern the shared compute and storage infrastructure assigned to workspaces, directly affecting performance and cost allocation.

Question 38: When using the Relativity Desktop Client (RDC) for a load file import, what does the 'Overlay' mode do?

Appends new documents to the workspace without touching existing records
Deletes existing records and replaces them with the incoming data
Merges metadata from the load file with metadata from processing
Updates fields on existing documents matched by the overlay identifier without creating duplicates (Correct answer)

Correct answer: Updates fields on existing documents matched by the overlay identifier without creating duplicates

Overlay mode uses a designated identifier field to match incoming rows to existing documents and updates only the specified fields on those matched records.

Question 39: In Relativity, which method is used to grant a user access to a specific workspace?

Grant workspace-level permission from the System Admin console
Set the user's workspace access flag in their user profile
Assign the user directly via the Workspace Details page
Add the user to a group that has been added to the workspace (Correct answer)

Correct answer: Add the user to a group that has been added to the workspace

Users gain workspace access by being members of a group that has been added to that workspace — users are never added to workspaces directly.

Question 40: To restrict a specific group's access to only certain documents in a workspace, which feature should an admin use?

Item-level Security on the Document object (Correct answer)
Workspace Permissions
Document Restrictions
Field-level Security

Correct answer: Item-level Security on the Document object

Applying item-level security to individual document records limits visibility to specified groups, preventing other workspace members from seeing those documents.

Question 41: In Relativity Processing, what does the 'Time Zone' setting in a Processing profile affect?

The time zone displayed in the Relativity UI for all users
The time zone applied to audit log timestamps in the workspace
The time zone used to normalize date-time metadata extracted from documents and emails (Correct answer)
The server time zone used when scheduling processing jobs

Correct answer: The time zone used to normalize date-time metadata extracted from documents and emails

The Time Zone setting in the Processing profile determines how date and time values embedded in documents and emails are interpreted and normalized during extraction.

Question 42: Under the EDRM model, at which stage does Relativity Processing primarily operate?

Review
Presentation
Identification
Processing (Correct answer)

Correct answer: Processing

Relativity Processing handles extraction, deduplication, text extraction, and metadata normalization, which maps directly to the Processing stage of the EDRM.

Question 43: An admin wants to audit which users accessed a specific workspace over the past 30 days. Where in Relativity should the admin look?

Workspace > Administration > Audit (Correct answer)
Instance Setting Table > Security Logs
System Admin > Users > Login History
Admin > Audit > Login Audit

Correct answer: Workspace > Administration > Audit

Relativity's Audit tab within the workspace Administration section captures all user actions including logins, views, edits, and exports within that workspace.

Question 44: Which Relativity setting forces a user to change their password the next time they log in?

Password Must Change
Force Password Change on Next Login (Correct answer)
Require Password Reset
Reset Password Flag

Correct answer: Force Password Change on Next Login

The 'Force Password Change on Next Login' checkbox in a user's profile flags their account so they must set a new password upon their very next successful login.

Question 45: A Relativity user who is a member of two groups with conflicting permissions on the same object will receive which permission level?

Permissions are averaged between the two groups
The less restrictive (more permissive) permission wins (Correct answer)
The system prompts the admin to resolve the conflict manually
The more restrictive permission wins

Correct answer: The less restrictive (more permissive) permission wins

Relativity uses a 'least restrictive' model — if a user belongs to multiple groups, they receive the union of all permissions, meaning the most permissive setting applies.

Question 46: What is 'item-level security' in Relativity used for?

Controlling which menu items are visible to specific user groups
Setting security on the workspace itself to prevent unauthorized workspace access
Restricting access to specific documents or objects within a workspace beyond standard group permissions (Correct answer)
Enforcing chain-of-custody logging for sensitive documents

Correct answer: Restricting access to specific documents or objects within a workspace beyond standard group permissions

Item-level security allows administrators to restrict visibility of specific documents or workspace objects to particular groups, overriding the broader group-level permissions.

Question 47: Which of the following is a core component of the 'Five Rights' of medication administration?

Right facility
Right route (Correct answer)
Right prescriber
Right insurance

Correct answer: Right route

The Five Rights of medication administration include right patient, right drug, right dose, right route, and right time.

Question 48: What is the purpose of the 'Number' field (e.g., Bates number) in a Relativity load file import?

It is a required system field that auto-increments and is assigned by Relativity during import
It specifies the custodian sequence number used for deduplication sorting
It is a user-defined field that serves as the document's unique identifier, typically populated from the load file (Correct answer)
It defines the page count of each document as reported by the processing engine

Correct answer: It is a user-defined field that serves as the document's unique identifier, typically populated from the load file

The Number field (often populated with a Bates number or control number) acts as the unique document identifier in Relativity and must be uniquely valued per document.

Question 49: An administrator needs a workflow to run only during off-hours to reduce peak load. Which Relativity feature supports time-based execution control for workflows?

Using a separate Scheduled Job in Relativity's job queue
Setting a date condition on the workflow rule
Workflow rule scheduling via the rule's Time Restriction setting
Configuring the Workflow Agent's run interval and allowed hours in agent management (Correct answer)

Correct answer: Configuring the Workflow Agent's run interval and allowed hours in agent management

The Workflow Agent's run schedule can be restricted to specific hours in agent management, limiting processing to off-peak times.

Question 50: Under California's CCPA, a Relativity administrator supporting a data request portal must be able to export a consumer's personal information within how many days of a verified request?

15 business days
30 calendar days (extendable to 60 with notice) (Correct answer)
45 calendar days
90 calendar days

Correct answer: 30 calendar days (extendable to 60 with notice)

CCPA requires businesses to respond to verified consumer data requests within 45 days, which can be extended by an additional 45 days (totaling 90) with proper notice — commonly summarized as 30+60 in practice guidance but the statutory initial period is 45 days; however the CCPA's operative deadline is 45 days.

Question 51: What ethical consideration is most relevant to communication & stakeholder management in RCA practice?

Maintaining confidentiality and acting in the best interest of stakeholders (Correct answer)
Prioritizing personal advancement over professional duties
Following only those rules that are convenient
Avoiding all professional development activities

Correct answer: Maintaining confidentiality and acting in the best interest of stakeholders

Maintaining confidentiality and acting in the best interest of stakeholders is the cornerstone ethical consideration for communication & stakeholder management in professional practice.

Question 52: A survey team finds that a facility has been routinely opening residents' personal mail before delivery. This is a violation of which right?

Right to participate in care planning
Right to privacy and confidential communications (Correct answer)
Right to manage personal finances
Right to refuse treatment

Correct answer: Right to privacy and confidential communications

Residents have the right to send and receive mail unopened; intercepting or opening personal correspondence violates their right to privacy and confidential communications.

Question 53: Which Relativity feature allows an administrator to automatically reassign a document to a QC reviewer based on a specific field value set during primary review?

Processing profile rules
Legal hold portal
Automated Workflows (triggers and actions) (Correct answer)
Production data sources

Correct answer: Automated Workflows (triggers and actions)

Automated Workflows can be configured to trigger on specific field values and automatically reassign documents to a QC queue without manual intervention.

Question 54: What ethical consideration is most relevant to quality assurance & continuous improvement in RCA practice?

Avoiding all professional development activities
Maintaining confidentiality and acting in the best interest of stakeholders (Correct answer)
Prioritizing personal advancement over professional duties
Following only those rules that are convenient

Correct answer: Maintaining confidentiality and acting in the best interest of stakeholders

Maintaining confidentiality and acting in the best interest of stakeholders is the cornerstone ethical consideration for quality assurance & continuous improvement in professional practice.

Question 55: A workflow rule's 'Send Notification' action is sending emails to a static list but stakeholders require dynamic recipients based on a document field. What should you configure?

Create a separate workflow rule per recipient
Use a script action that calls an external email API
Add each recipient manually to the rule and update weekly
Reference a User or Email field on the document as the recipient source (Correct answer)

Correct answer: Reference a User or Email field on the document as the recipient source

Referencing a User or Email field allows the notification action to dynamically address the email to the person associated with each document.

Question 56: How should a RCA professional handle a situation where professional standards & ethics protocols conflict with practical constraints?

Document the conflict and seek guidance from appropriate authorities (Correct answer)
Avoid addressing the conflict entirely
Make a unilateral decision without consultation
Always ignore the protocols in favor of practicality

Correct answer: Document the conflict and seek guidance from appropriate authorities

When protocols conflict with practical constraints, the professional approach is to document the conflict and seek guidance, ensuring transparency and compliance while working toward a resolution.

Question 57: The Long-Term Care Ombudsman program is required by which legislation?

Older Americans Act (Correct answer)
Social Security Act
Medicare Modernization Act
Nursing Home Reform Act

Correct answer: Older Americans Act

The Older Americans Act mandates the Long-Term Care Ombudsman Program, which advocates for residents in nursing facilities and board-and-care homes.

Question 58: After resolving a Relativity emergency, what is the final mandatory step in the incident response process?

Reset all user passwords across the environment
Conduct a post-incident review to document root cause, response actions, and preventive improvements (Correct answer)
Archive all workspace data involved in the incident
Immediately begin the next scheduled maintenance window

Correct answer: Conduct a post-incident review to document root cause, response actions, and preventive improvements

A post-incident review documents root cause, response effectiveness, and preventive measures to reduce recurrence and improve future emergency preparedness.

Question 59: How does risk management apply to daily practice in Regulatory Compliance & Licensing for Relativity Certified Administrator professionals?

Only through responding to incidents after they occur
Through proactive identification of potential hazards and implementation of preventive measures (Correct answer)
By avoiding high-risk situations entirely
Through annual safety audits exclusively

Correct answer: Through proactive identification of potential hazards and implementation of preventive measures

Effective risk management in Regulatory Compliance & Licensing requires proactive hazard identification and preventive measures, not just reactive responses. This approach reduces incidents, improves outcomes, and protects both professionals and clients.

Question 60: In Relativity Certified Administrator, what role does professional standards & ethics play in ensuring client/stakeholder satisfaction?

It only matters during initial certification
It replaces the need for direct communication
It has no direct impact on stakeholder satisfaction
It builds trust through demonstrated competence and consistency (Correct answer)

Correct answer: It builds trust through demonstrated competence and consistency

Professional Standards & Ethics builds trust through demonstrated competence and consistency, which directly contributes to stakeholder satisfaction and confidence in the RCA professional.

Question 61: Which Relativity permission setting ensures that a contract attorney cannot export documents from a workspace, satisfying a confidentiality protocol order?

Remove the reviewer from all batch sets
Set the reviewer's user type to 'External'
Disable the 'Allow Export' permission on the reviewer's group (Correct answer)
Enable mass operations restrictions in Instance Settings

Correct answer: Disable the 'Allow Export' permission on the reviewer's group

Unchecking the 'Allow Export' permission from the reviewer's security group in the workspace prevents that group from exporting documents regardless of other settings.

Question 62: In Relativity, what is the significance of the 'Global Deduplication' option versus 'Custodian Deduplication' during processing?

There is no functional difference — both options produce identical results
Global deduplication runs after publishing; custodian deduplication runs before text extraction
Global deduplication removes duplicates across all custodians; custodian deduplication removes duplicates only within each individual custodian's data set (Correct answer)
Global deduplication applies to emails only; custodian deduplication applies to loose files only

Correct answer: Global deduplication removes duplicates across all custodians; custodian deduplication removes duplicates only within each individual custodian's data set

Global deduplication treats the entire job as one pool, eliminating cross-custodian duplicates, while custodian deduplication only removes duplicates found within a single custodian's data.

Question 63: Which Relativity feature allows an admin to define which fields appear on a reviewer's coding panel based on the reviewer's group membership?

Group-specific Layout assignments (Correct answer)
Production field mapping
Field-level security filters
Saved Search column configurations

Correct answer: Group-specific Layout assignments

Relativity allows admins to assign different Layouts to different groups, controlling which fields each group sees during review.

Question 64: In Regulatory Compliance & Licensing, what is the FIRST step a RCA professional should take when encountering a new case or situation?

Implement an immediate solution based on past experience
Conduct a comprehensive assessment and gather all relevant information (Correct answer)
Document the situation and wait for further instructions
Consult with a supervisor before taking any action

Correct answer: Conduct a comprehensive assessment and gather all relevant information

In Regulatory Compliance & Licensing, a thorough initial assessment ensures all relevant factors are identified before deciding on an appropriate course of action. This systematic approach is fundamental to Relativity Certified Administrator practice.

Question 65: You want a workflow to trigger only once per document regardless of subsequent edits. Which condition configuration achieves this?

Set the workflow order to 1 and disable re-evaluation
Apply a date filter limiting triggers to the document creation date
Set the trigger type to 'New Document Only'
Use a dedicated boolean flag field as a stop condition (Correct answer)

Correct answer: Use a dedicated boolean flag field as a stop condition

A boolean flag field set by the workflow action acts as a stop condition that prevents the rule from firing again.

Question 66: A custodian's email archive must be preserved under a litigation hold but the custodian's inbox exceeds license storage limits. What is the correct compliance-first approach in Relativity?

Delete the oldest emails to stay within license limits
Expand licensed capacity or move data to an approved overflow workspace before processing (Correct answer)
Compress the mailbox and ignore the hold temporarily
Exclude attachments from the hold to reduce volume

Correct answer: Expand licensed capacity or move data to an approved overflow workspace before processing

Litigation hold obligations override storage convenience; the correct approach is to expand licensed capacity or provision additional workspace storage to preserve all in-scope data intact.

Question 67: Under the Nursing Home Reform Act, a resident has the right to manage their own financial affairs. When a facility manages a resident's personal funds, it must:

Require a family co-signer on all transactions over $50
Limit cash withdrawals to $25 per week
Keep funds in a separate, interest-bearing account and provide quarterly statements (Correct answer)
Deposit funds in the facility's general operating account for safety

Correct answer: Keep funds in a separate, interest-bearing account and provide quarterly statements

Facilities that manage resident funds must keep them in a separate account, credit interest to residents, and provide at least quarterly accounting statements.

Question 68: What happens when you click 'Apply to Associated Groups' while editing workspace-level object permissions in Relativity?

The permission changes are applied only to child groups of the selected group
The permission changes are applied to all groups currently added to that workspace (Correct answer)
The permission changes are pushed to all groups within the Relativity instance
The permissions are locked and cannot be changed by workspace admins

Correct answer: The permission changes are applied to all groups currently added to that workspace

'Apply to Associated Groups' propagates the current object security settings to every group that has been added to that specific workspace.

Question 69: You want a workflow to trigger when documents are added to a specific saved search. Which condition type should be used?

Saved Search Condition (Correct answer)
Analytics Cluster Condition
Field Condition referencing a date field
Choice Condition on the document status field

Correct answer: Saved Search Condition

A Saved Search Condition evaluates whether a document is returned by a designated saved search, enabling dynamic criteria-based triggers.

Question 70: Which Relativity feature directly supports compliance with FRCP Rule 37(e) by demonstrating good-faith ESI preservation efforts?

Legal hold with custodian acknowledgment tracking (Correct answer)
Imaging profiles
Active Learning priority review
Structured analytics email threading

Correct answer: Legal hold with custodian acknowledgment tracking

Legal hold with acknowledgment tracking creates a documented record that custodians were notified and confirmed preservation of relevant ESI, supporting a good-faith defense under FRCP 37(e).

Question 71: Which setting controls how long a user's Relativity web session remains active before requiring re-authentication?

Authentication Token Expiry
Session Timeout (Correct answer)
License Timeout
Password Policy Duration

Correct answer: Session Timeout

The Session Timeout setting determines the idle period after which Relativity will log out a user and require them to log in again.

Question 72: How can administrators reduce review time across large document sets?

Increase SQL server memory
Enable background processing
Disable deduplication
Use the batching feature (Correct answer)

Correct answer: Use the batching feature

The batching feature in Relativity allows administrators to divide large document sets into smaller, manageable groups called batches. These batches can then be assigned to multiple reviewers, enabling concurrent review and significantly accelerating the overall review process. This parallel workflow is crucial for efficiently managing large-scale e-discovery projects and reducing review time.

Question 73: When implementing regulatory compliance & legal framework practices, what should a RCA professional prioritize first?

Cost reduction at all levels
Speed of completion over thoroughness
Personal convenience and efficiency
Compliance with established standards and protocols (Correct answer)

Correct answer: Compliance with established standards and protocols

Compliance with established standards and protocols must be the first priority, as it ensures safety, quality, and legal adherence in professional practice.

Question 74: In the context of Relativity QA programs, what is 'sampling with replacement' versus 'sampling without replacement'?

With replacement allows the same document to be selected multiple times; without replacement ensures each document is sampled only once (Correct answer)
Without replacement means documents are deleted after QC
Replacement refers to replacing reviewers mid-project
Replacement refers to re-importing documents from the source

Correct answer: With replacement allows the same document to be selected multiple times; without replacement ensures each document is sampled only once

In statistical sampling, 'with replacement' allows re-selection of the same document, while 'without replacement' (more common in eDiscovery QC) ensures each document appears in the sample at most once.

Question 75: A resident with intact decision-making capacity refuses a bath for three consecutive days. The appropriate response is:

Obtain a physician order to override the refusal
File an incident report and place the resident on a hygiene watch
Document the refusal, offer alternatives, and respect the resident's decision (Correct answer)
Notify the family and bathe the resident while they sleep

Correct answer: Document the refusal, offer alternatives, and respect the resident's decision

Competent residents have the right to refuse personal care; staff must document refusals, offer alternatives, and respect the decision without coercion.

Question 76: What is the primary financial risk of not setting workspace storage limits in Relativity?

Processing queues may become overloaded and slow
Uncontrolled data growth can lead to unexpectedly high storage invoices (Correct answer)
Users may exceed their document access permissions
Audit logs may become too large to export

Correct answer: Uncontrolled data growth can lead to unexpectedly high storage invoices

Without storage limits, data can grow without bound, resulting in storage costs that exceed the project budget.

Question 77: What is the PRIMARY purpose of continuing education requirements in Facility Operations & Maintenance for RCA professionals?

Networking with other professionals in the field
Maintaining current knowledge and competency as the field evolves (Correct answer)
Earning additional credentials for career advancement
Fulfilling mandatory regulatory requirements only

Correct answer: Maintaining current knowledge and competency as the field evolves

Continuing education in Facility Operations & Maintenance ensures professionals maintain current knowledge and skills as standards, technologies, and best practices evolve in the Relativity Certified Administrator field.

Question 78: Which of the following best describes 'overage charges' in a RelativityOne contract?

Fees charged when usage exceeds the contracted tier limits (Correct answer)
Additional licensing fees for premium features
Charges for processing documents above a quality threshold
Penalties for late payment of monthly invoices

Correct answer: Fees charged when usage exceeds the contracted tier limits

Overage charges are incurred when actual usage (storage, users, processing) surpasses the thresholds defined in the contract tier.

Question 79: What is the function of deduplication in processing?

Convert files to PDF
Remove exact document duplicates (Correct answer)
Fix corrupt files
Merge email attachments

Correct answer: Remove exact document duplicates

Deduplication is a fundamental process in e-discovery that identifies and removes exact duplicate copies of electronic documents from a dataset. By eliminating redundant files, deduplication significantly reduces the volume of data that needs to be reviewed, which in turn saves time, resources, and costs associated with document review. It ensures that reviewers focus only on unique documents.

Question 80: Which of the following actions can ONLY be performed by a Relativity System Admin?

Adding a new user to a workspace group
Creating a new saved search
Creating a new Relativity workspace (Correct answer)
Modifying a document layout

Correct answer: Creating a new Relativity workspace

Creating a new workspace requires System Admin access because it involves selecting clients, matters, resource pools, and server configurations at the system level.

Question 81: In Medication Management Oversight, what is the FIRST step a RCA professional should take when encountering a new case or situation?

Implement an immediate solution based on past experience
Consult with a supervisor before taking any action
Conduct a comprehensive assessment and gather all relevant information (Correct answer)
Document the situation and wait for further instructions

Correct answer: Conduct a comprehensive assessment and gather all relevant information

In Medication Management Oversight, a thorough initial assessment ensures all relevant factors are identified before deciding on an appropriate course of action. This systematic approach is fundamental to Relativity Certified Administrator practice.

Relativity Certified Administrator Exam

The Relativity Certified Administrator (RCA) exam validates proficiency in administering Relativity environments, including workspace management, data loading, processing, user administration, and workflow optimization for e-discovery.

Questions

75 min

Time Limit

70%

To Pass

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