Relativity Certified Administrator Exam — Questions and Answers
Question 1: How do you assign a user to a workspace in Relativity?
- By adding them to a group with workspace rights (Correct answer)
- Using the environment agent
- Through the system license
- Via the instance settings
Correct answer: By adding them to a group with workspace rights
To assign a user to a workspace in Relativity, you must add them to a group that has been granted access to that specific workspace. Permissions are primarily managed at the group level, so users inherit their workspace access and associated rights from the groups they belong to. This simplifies permission management for multiple users.
Question 2: A reviewer reports they can see a workspace in the workspace list but cannot see any documents. What is the most likely cause?
- The user's account has been set to Inactive
- The user's group does not have the 'View' permission on the Document object (Correct answer)
- The workspace has no documents loaded
- The user's browser is not supported by Relativity
Correct answer: The user's group does not have the 'View' permission on the Document object
If a user can access the workspace but sees no documents, the most common cause is that their group lacks the View object permission on the Document object type.
Question 3: Which processing field helps track custodian ownership in document sets?
- File Path
- Custodian (Correct answer)
- Relativity Native Time Zone Offset
- Control Number
Correct answer: Custodian
The 'Custodian' field is a standard and crucial processing field in Relativity specifically designed to track the individual or entity from whom documents were collected. This field helps identify the source of the data, which is essential for maintaining an organized and defensible chain of custody in e-discovery matters. It ensures proper attribution and organization of document sets.
Question 4: In Relativity, what is the difference between 'Append' and 'Append/Overlay' import modes in the RDC?
- Append imports all records including duplicates; Append/Overlay skips duplicates automatically
- Append creates new documents with auto-assigned numbers; Append/Overlay uses numbers from the load file
- There is no difference — both modes produce the same result for most imports
- Append adds only new records; Append/Overlay adds new records and updates existing ones matched by the identifier (Correct answer)
Correct answer: Append adds only new records; Append/Overlay adds new records and updates existing ones matched by the identifier
Append always creates new records regardless of identifier collisions, while Append/Overlay will update an existing record if the identifier matches or create a new one if it does not.
Question 5: In Relativity, what is the recommended practice when a QC sample reveals an error rate above the acceptable threshold?
- Archive the batch and start a new one
- Increase the production volume to offset errors
- Close the batch and produce anyway
- Stop the batch, remediate affected documents, retrain reviewers, and re-sample (Correct answer)
Correct answer: Stop the batch, remediate affected documents, retrain reviewers, and re-sample
An error rate above threshold requires stopping the batch, fixing miscoded documents, retraining reviewers, and running a new QC sample to confirm the issue is resolved.
Question 6: Which of the following is a valid reason to use multiple workflow rules rather than one rule with many actions?
- Separate rules allow different agents to process actions simultaneously
- Separating rules allows different conditions to trigger different action chains independently (Correct answer)
- Relativity limits each rule to a maximum of three actions
- Multiple rules share a single database transaction for better performance
Correct answer: Separating rules allows different conditions to trigger different action chains independently
Separate rules with distinct conditions allow different action chains to fire independently based on different document states.
Question 7: Which group permission is required for a user to create a Saved Search that is visible to all workspace users?
- Share Views
- Public Saved Searches (Correct answer)
- Add Saved Search
- Manage Workspace Searches
Correct answer: Public Saved Searches
The 'Public Saved Searches' permission allows a user to save searches with Public visibility so that all workspace users can see them.
Question 8: How does continuing education relate to communication & stakeholder management for RCA certified professionals?
- It is required only for entry-level practitioners
- It is only needed when changing employers
- It is optional and rarely impacts practice quality
- It ensures professionals stay current with evolving standards and best practices (Correct answer)
Correct answer: It ensures professionals stay current with evolving standards and best practices
Continuing education ensures RCA professionals stay current with evolving standards, technologies, and best practices in communication & stakeholder management, maintaining competency throughout their careers.
Question 9: How does continuing education relate to professional standards & ethics for RCA certified professionals?
- It is required only for entry-level practitioners
- It is only needed when changing employers
- It ensures professionals stay current with evolving standards and best practices (Correct answer)
- It is optional and rarely impacts practice quality
Correct answer: It ensures professionals stay current with evolving standards and best practices
Continuing education ensures RCA professionals stay current with evolving standards, technologies, and best practices in professional standards & ethics, maintaining competency throughout their careers.
Question 10: Which type of Relativity workflow condition evaluates whether a document belongs to a specific folder?
- Saved Search Condition
- Folder Condition (Correct answer)
- Field Condition on the Folder Name field
- Object Set Condition
Correct answer: Folder Condition
A Folder Condition allows workflow rules to target documents located in a specific folder or folder hierarchy within the workspace.
Question 11: In Relativity, which QA approach is most appropriate when review must be completed under a tight deadline with limited QC resources?
- Use stratified random sampling, prioritizing high-risk document subsets for QC (Correct answer)
- Expand the review team without any QC protocol
- Skip QC entirely to meet the deadline
- Review 100% of all documents twice
Correct answer: Use stratified random sampling, prioritizing high-risk document subsets for QC
Stratified random sampling focuses limited QC resources on the highest-risk subsets (e.g., documents near the responsiveness cutoff), maximizing coverage efficiency under time pressure.
Question 12: Which statement best describes the relationship between System Admin rights and workspace Permission Groups in Relativity?
- System Admins bypass workspace Permission Groups and always have full access (Correct answer)
- System Admins can only access workspaces where they are the designated Workspace Admin
- System Admins must also be added to a workspace Permission Group to access that workspace
- System Admins are automatically added to the Default Permission Group in every workspace
Correct answer: System Admins bypass workspace Permission Groups and always have full access
System Admins have inherent full access to all workspaces and features and do not need to be placed in a workspace Permission Group.
Question 13: In a Relativity QA program, what is the significance of establishing a 'gold standard' document set?
- It automatically generates privilege logs
- It defines the production output format
- It speeds up Analytics indexing
- It provides a benchmark of correctly coded documents to calibrate reviewer accuracy (Correct answer)
Correct answer: It provides a benchmark of correctly coded documents to calibrate reviewer accuracy
A gold standard set contains definitively coded documents used to measure and calibrate how accurately reviewers are coding relative to the established standard.
Question 14: Which technology trend is most likely to impact professional standards & ethics in the RCA field in coming years?
- Digital tools for enhanced data collection, analysis, and reporting (Correct answer)
- Complete elimination of human professionals
- Reduction in the need for professional certification
- Return to exclusively paper-based systems
Correct answer: Digital tools for enhanced data collection, analysis, and reporting
Digital tools for enhanced data collection, analysis, and reporting represent the most significant and practical technology trend impacting professional standards & ethics, augmenting rather than replacing professional expertise.
Question 15: A 'Send Notification' workflow action is configured but emails are not being sent. Which setting outside the workflow rule itself should be checked?
- Analytics profile linked to the workspace
- Workspace security permissions for the Documents tab
- Review queue processing mode
- SMTP server configuration in Relativity instance settings (Correct answer)
Correct answer: SMTP server configuration in Relativity instance settings
Email notifications depend on a correctly configured SMTP server in Relativity's instance settings.
Question 16: When a Relativity user's status is changed to 'Inactive', what is the immediate effect?
- Their account is deleted and all associated data is removed
- They are logged out and cannot log back in, but their data is preserved (Correct answer)
- They retain read-only access to all workspaces they previously accessed
- Their group memberships are automatically removed
Correct answer: They are logged out and cannot log back in, but their data is preserved
Setting a user to Inactive prevents them from logging in but preserves all their data, coding decisions, and group memberships in Relativity.
Question 17: An admin notices that Relativity agents are failing with 'Unable to connect to SQL Server' errors. What is the FIRST step to diagnose this?
- Verify SQL Server is running and the connection string in Instance Settings is correct (Correct answer)
- Restart all Relativity services on the web server
- Check the Agents tab in the Relativity Admin area for error details
- Re-install the Relativity Agent Service
Correct answer: Verify SQL Server is running and the connection string in Instance Settings is correct
Verifying SQL Server availability and the connection string in Instance Settings is the first diagnostic step for agent connectivity failures.
Question 18: When a processing job is stuck in 'Publishing' status and no progress is occurring, what is the most likely first troubleshooting step?
- Restart the SQL Server service to clear any blocking queries
- Increase the OCR memory allocation in the Relativity instance configuration
- Check that the Processing Worker Agents and Manager Agents are running and not in an error state (Correct answer)
- Delete the Processing Set and recreate it from scratch
Correct answer: Check that the Processing Worker Agents and Manager Agents are running and not in an error state
Stalled publishing is most commonly caused by stopped or errored Processing agents — verifying agent health and restarting them is the first diagnostic step.
Question 19: Which Relativity permission setting ensures that a contract attorney cannot export documents from a workspace, satisfying a confidentiality protocol order?
- Disable the 'Allow Export' permission on the reviewer's group (Correct answer)
- Remove the reviewer from all batch sets
- Enable mass operations restrictions in Instance Settings
- Set the reviewer's user type to 'External'
Correct answer: Disable the 'Allow Export' permission on the reviewer's group
Unchecking the 'Allow Export' permission from the reviewer's security group in the workspace prevents that group from exporting documents regardless of other settings.
Question 20: Which log file contains errors related to agent activity in Relativity?
- Web server logs
- Agent log file (Correct answer)
- Load file log
- SQL profiler logs
Correct answer: Agent log file
Each Relativity Agent generates its own specific log files, which meticulously record its activities, status, and any errors encountered during its operations. These agent log files are indispensable for diagnosing and troubleshooting issues related to background tasks performed by agents, such as processing, indexing, or analytics. They provide detailed insights into agent behavior and failures.
Question 21: In Relativity, what is the function of the 'Cache Location' server setting?
- Caches SQL query results to reduce database load
- Stores authentication tokens for active user sessions
- Stores native files permanently for download
- Caches rendered document images for faster viewer loading (Correct answer)
Correct answer: Caches rendered document images for faster viewer loading
The Cache Location stores rendered document images (TIFF/PDF) so the viewer can retrieve them quickly without re-rendering on each request.
Question 22: Which action can a Relativity system admin perform?
- Only view audit logs
- Change SQL server settings
- Create and manage workspaces (Correct answer)
- Run Active Directory sync
Correct answer: Create and manage workspaces
A Relativity system administrator has broad privileges across the entire Relativity instance. One of their key responsibilities and capabilities is the ability to create, configure, and manage workspaces. Workspaces are the primary containers for data and review projects, making this a core function for setting up and overseeing e-discovery projects.
Question 23: Which Relativity feature allows an administrator to re-run text extraction on documents that failed during the initial processing job?
- Extract Text Override
- Republish Set
- Retry Errors (Correct answer)
- Reprocess Documents
Correct answer: Retry Errors
The Retry Errors function targets documents flagged with processing errors and attempts to re-extract or reprocess them without requiring a full new processing job.
Question 24: Which Recovery Time Objective (RTO) concept is most relevant when planning emergency recovery for a Relativity instance?
- The maximum acceptable data loss measured in time
- The rate at which data is ingested into Relativity
- The number of backup copies required by policy
- The maximum tolerable downtime before business impact becomes unacceptable (Correct answer)
Correct answer: The maximum tolerable downtime before business impact becomes unacceptable
RTO defines the maximum tolerable downtime before unacceptable business impact, guiding how quickly a Relativity instance must be restored.
Question 25: Which permission setting in Relativity controls whether users can see specific tabs in the workspace navigation bar?
- Object Security
- Browser Visibility
- Tab Visibility (Correct answer)
- Field Security
Correct answer: Tab Visibility
Tab Visibility determines which navigation tabs (e.g., Documents, Review, Analytics) are visible to members of each Permission Group.
Question 26: Which documentation practice is most important for professional standards & ethics in the RCA field?
- Recording only successful outcomes
- Documenting only when legally required
- Maintaining complete, accurate, and timely records (Correct answer)
- Using informal notes instead of official records
Correct answer: Maintaining complete, accurate, and timely records
Maintaining complete, accurate, and timely records is crucial for accountability, quality assurance, and legal compliance in professional standards & ethics.
Question 27: Which of the following best describes 'overage charges' in a RelativityOne contract?
- Penalties for late payment of monthly invoices
- Additional licensing fees for premium features
- Charges for processing documents above a quality threshold
- Fees charged when usage exceeds the contracted tier limits (Correct answer)
Correct answer: Fees charged when usage exceeds the contracted tier limits
Overage charges are incurred when actual usage (storage, users, processing) surpasses the thresholds defined in the contract tier.
Question 28: When configuring a QC sample size, which statistical concept determines how many documents must be reviewed to achieve a desired confidence level?
- Mean absolute error
- Confidence interval and margin of error (Correct answer)
- Standard deviation
- Recall rate
Correct answer: Confidence interval and margin of error
Confidence interval and margin of error together determine the sample size needed to draw statistically valid conclusions about the full population.
Question 29: What is a common challenge professionals face when applying professional standards & ethics principles in Relativity Certified Administrator?
- Excessive simplicity of industry regulations
- Lack of any professional development opportunities
- Balancing theoretical knowledge with practical application (Correct answer)
- Having too much support from colleagues
Correct answer: Balancing theoretical knowledge with practical application
Balancing theoretical knowledge with practical application is a well-recognized challenge, as real-world scenarios often present complexities not covered in standard training.
Question 30: Which error type commonly occurs during document processing in Relativity?
- User group timeout
- Audit log mismatch
- Password-protected files (Correct answer)
- Low disk space
Correct answer: Password-protected files
Password-protected files are a very common source of errors during document processing in Relativity. The processing engine cannot access the content of these files without the correct password, leading to them being flagged as errors or unprocessable. These files often require manual intervention to decrypt or handle, impacting the efficiency of the processing workflow.
Question 31: What documentation practice is considered essential in Regulatory Compliance & Licensing within the Relativity Certified Administrator field?
- Only documenting unusual events or complications
- Recording actions, observations, and outcomes in real-time or as close to the event as possible (Correct answer)
- Using shorthand notes that can be expanded later if needed
- Completing all documentation at the end of the workday
Correct answer: Recording actions, observations, and outcomes in real-time or as close to the event as possible
Real-time or near-real-time documentation in Regulatory Compliance & Licensing ensures accuracy, provides a contemporaneous record, and is considered the gold standard for professional accountability and legal defensibility.
Question 32: When implementing professional standards & ethics practices, what should a RCA professional prioritize first?
- Cost reduction at all levels
- Compliance with established standards and protocols (Correct answer)
- Speed of completion over thoroughness
- Personal convenience and efficiency
Correct answer: Compliance with established standards and protocols
Compliance with established standards and protocols must be the first priority, as it ensures safety, quality, and legal adherence in professional practice.
Question 33: During an emergency, an administrator needs to revoke all user access to a Relativity workspace immediately. Which approach is most efficient?
- Delete every individual user account
- Disable the workspace or remove all users from the workspace-level group (Correct answer)
- Archive the workspace to a cold storage location
- Change every user's password simultaneously
Correct answer: Disable the workspace or remove all users from the workspace-level group
Disabling the workspace or removing all users from the workspace group is the fastest way to revoke access across all users simultaneously.
Question 34: Which quality improvement method is most applicable to professional standards & ethics in Relativity Certified Administrator?
- Making changes only when mandated by regulators
- Plan-Do-Check-Act (PDCA) continuous improvement cycle (Correct answer)
- Implementing changes without measuring outcomes
- Ignoring feedback and maintaining status quo
Correct answer: Plan-Do-Check-Act (PDCA) continuous improvement cycle
The PDCA cycle is widely recognized as the most effective quality improvement method, allowing RCA professionals to systematically improve professional standards & ethics practices.
Question 35: Which Relativity feature lets administrators define coding decisions that automatically flag documents for secondary review?
- Analytics clustering
- Quality Review rules in Review Center (Correct answer)
- Document exclusion filters
- Review Center batch sets
Correct answer: Quality Review rules in Review Center
Quality Review rules in Review Center allow admins to specify conditions (e.g., certain field values) that automatically route documents to a QC queue.
Question 36: Which of the following best describes a key competency required for professional standards & ethics in RCA certification?
- Memorization of all relevant regulations verbatim
- Critical thinking and evidence-based decision making (Correct answer)
- Delegation of all complex tasks to supervisors
- Ability to work independently without any oversight
Correct answer: Critical thinking and evidence-based decision making
Critical thinking and evidence-based decision making is essential for professional standards & ethics, as professionals must analyze situations and apply knowledge appropriately.
Question 37: Which field in the Processing Source Location settings specifies where Relativity should look for raw data files to process?
- Repository Path
- Collection Path
- Network Share Path
- Source Path (Correct answer)
Correct answer: Source Path
The Source Path in Processing Source Location settings designates the network location where raw evidence files are stored and from which Relativity will pull data for processing.
Question 38: Which of the following BEST describes a 'black box warning' on a drug label?
- The FDA's strongest warning, indicating serious or life-threatening risks associated with the drug (Correct answer)
- A note that the drug is available only in black packaging
- A manufacturer's voluntary advisory for minor side effects
- A DEA control level designation for the drug
Correct answer: The FDA's strongest warning, indicating serious or life-threatening risks associated with the drug
A black box warning is the FDA's most serious label warning, required when a drug carries significant risk of severe adverse effects, including death.
Question 39: In Relativity Certified Administrator, what role does regulatory compliance & legal framework play in ensuring client/stakeholder satisfaction?
- It only matters during initial certification
- It replaces the need for direct communication
- It has no direct impact on stakeholder satisfaction
- It builds trust through demonstrated competence and consistency (Correct answer)
Correct answer: It builds trust through demonstrated competence and consistency
Regulatory Compliance & Legal Framework builds trust through demonstrated competence and consistency, which directly contributes to stakeholder satisfaction and confidence in the RCA professional.
Question 40: A reviewer reports that documents they code as 'Responsive' are not automatically advancing to the next review stage via workflow. The rule appears active. What should you check?
- Whether the workspace has exceeded its document storage limit
- The condition criteria on the workflow rule to confirm 'Responsive' maps correctly to the field value (Correct answer)
- Whether the Analytics index has been rebuilt recently
- Whether the reviewer has the correct workspace group permissions to trigger the rule
Correct answer: The condition criteria on the workflow rule to confirm 'Responsive' maps correctly to the field value
Condition criteria must exactly match the stored field value, including capitalization and picklist choice names.
Question 41: You need to pause all workflow processing in a workspace temporarily during a data migration. What is the recommended approach?
- Disable all active workflow rules in the workspace (Correct answer)
- Uninstall the Workflow Agent from the server
- Remove the workspace from the Workflow Agent's resource pool
- Set document permissions to read-only for the service account
Correct answer: Disable all active workflow rules in the workspace
Disabling workflow rules within the workspace stops processing without affecting the agent or other workspaces.
Question 42: In a Relativity environment, what is the primary purpose of the dtSearch index?
- Near-duplicate document detection
- Full-text keyword searching across document content (Correct answer)
- Analytics conceptual clustering
- Structured SQL-based field searching
Correct answer: Full-text keyword searching across document content
dtSearch indexes enable full-text keyword searching across document content, supporting Boolean and proximity searches.
Question 43: Which standard of practice is MOST important for ensuring quality in Regulatory Compliance & Licensing?
- Minimizing documentation to focus on practical work
- Following evidence-based protocols while adapting to specific circumstances (Correct answer)
- Using the most advanced technology available regardless of need
- Strictly adhering to the same procedure in every situation
Correct answer: Following evidence-based protocols while adapting to specific circumstances
Evidence-based protocols provide a foundation of proven practices, but effective Relativity Certified Administrator professionals must also adapt their approach based on specific circumstances and individual case needs within Regulatory Compliance & Licensing.
Question 44: What is the key difference between a Relativity System Admin and a Workspace Admin?
- System Admins have access to the Admin mode with all system settings; Workspace Admins manage settings within their assigned workspaces only (Correct answer)
- System Admins cannot be added to workspaces; Workspace Admins can
- System Admins can create workspaces; Workspace Admins can only modify existing ones
- System Admins manage server infrastructure; Workspace Admins manage document review
Correct answer: System Admins have access to the Admin mode with all system settings; Workspace Admins manage settings within their assigned workspaces only
System Admins access the full Admin mode (clients, matters, servers, users), while Workspace Admins only manage objects and users within their specific workspace(s).
Question 45: A legal operations team must comply with a court's clawback order (FRE 502(d)) and retrieve privileged documents already produced. Which Relativity workflow supports this process?
- Use the Production module to identify the produced documents, then coordinate with opposing counsel and update coding to reflect privilege (Correct answer)
- Run a new Active Learning model to reclassify the documents
- Re-index the workspace and rerun email threading
- Delete the documents from the workspace permanently
Correct answer: Use the Production module to identify the produced documents, then coordinate with opposing counsel and update coding to reflect privilege
Complying with an FRE 502(d) clawback requires identifying the produced privileged documents in the Production module, notifying opposing counsel, and updating document coding to reflect their privileged status.
Question 46: In Relativity Certified Administrator, what role does professional standards & ethics play in ensuring client/stakeholder satisfaction?
- It has no direct impact on stakeholder satisfaction
- It builds trust through demonstrated competence and consistency (Correct answer)
- It only matters during initial certification
- It replaces the need for direct communication
Correct answer: It builds trust through demonstrated competence and consistency
Professional Standards & Ethics builds trust through demonstrated competence and consistency, which directly contributes to stakeholder satisfaction and confidence in the RCA professional.
Question 47: When a QC reviewer disagrees with a primary reviewer's coding in Relativity, what is the standard next step under most QA protocols?
- The batch is deleted and restarted
- The primary reviewer's decision always stands
- The document is automatically marked as non-responsive
- The document is escalated to a senior attorney or adjudicator for a final decision (Correct answer)
Correct answer: The document is escalated to a senior attorney or adjudicator for a final decision
Disputed documents are typically escalated to a senior reviewer or legal team lead who makes the final adjudication.
Question 48: What permission is required to add users in Relativity?
- System audit log access
- Workspace Admin permission
- View-only login
- User object permissions (Correct answer)
Correct answer: User object permissions
To add new users in Relativity, an administrator needs to have the appropriate "User" object permissions. Specifically, they typically require "Add" and "Edit" permissions on the User object to create new user accounts and modify their details within the Relativity environment. These permissions are crucial for managing user access.
Question 49: A 'Set Field' action must set a Relativity User field to the assigned reviewer of each document. Which value source supports this use case?
- A workspace group membership lookup
- Another field on the document (field-to-field mapping) (Correct answer)
- Constant from a workspace-level field setting
- Static value set at rule creation
Correct answer: Another field on the document (field-to-field mapping)
Field-to-field mapping allows the Set Field action to copy or reference a value from another field on the same document.
Question 50: What is the primary purpose of a Workspace Template in Relativity?
- To pre-populate a new workspace with objects, views, and layouts (Correct answer)
- To copy documents from an existing workspace
- To set default user permissions for all new users
- To define the physical file storage location for a workspace
Correct answer: To pre-populate a new workspace with objects, views, and layouts
A Workspace Template copies the configuration (objects, views, layouts, fields) of an existing workspace into a new one without copying document data.
Question 51: An administrator notices that extracted text files are consuming a disproportionate amount of workspace storage. What is the most cost-effective resolution?
- Increase the workspace storage quota to accommodate the files
- Move extracted text to a separate cold-storage workspace
- Reindex all documents to compress text files
- Evaluate whether extracted text needs to be retained or can be regenerated on demand (Correct answer)
Correct answer: Evaluate whether extracted text needs to be retained or can be regenerated on demand
Determining whether extracted text can be purged and regenerated when needed avoids storing large volumes of redundant data unnecessarily.
Question 52: Which technology trend is most likely to impact quality assurance & continuous improvement in the RCA field in coming years?
- Reduction in the need for professional certification
- Digital tools for enhanced data collection, analysis, and reporting (Correct answer)
- Return to exclusively paper-based systems
- Complete elimination of human professionals
Correct answer: Digital tools for enhanced data collection, analysis, and reporting
Digital tools for enhanced data collection, analysis, and reporting represent the most significant and practical technology trend impacting quality assurance & continuous improvement, augmenting rather than replacing professional expertise.
Question 53: When configuring password complexity in Relativity, where are the global password policy settings managed?
- In the workspace configuration for each matter
- In the Authentication Provider record in the System Admin tab (Correct answer)
- In the Instance Setting table under the Authentication section
- In each individual user's profile under Security Settings
Correct answer: In the Authentication Provider record in the System Admin tab
Password policy settings such as minimum length, complexity requirements, and expiration are configured on the Authentication Provider record in the Relativity System Admin tab.
Question 54: A Relativity administrator is asked to configure workspace permissions to comply with HIPAA's minimum necessary standard. Which approach best satisfies this requirement?
- Grant all reviewers workspace admin rights for efficiency
- Store all PHI documents in a single folder without restrictions
- Disable audit logging to reduce PHI exposure in logs
- Apply item-level security so reviewers only access PHI relevant to their review tasks (Correct answer)
Correct answer: Apply item-level security so reviewers only access PHI relevant to their review tasks
HIPAA's minimum necessary standard requires limiting access to PHI to only what is needed for a specific task, which Relativity enforces through item-level security.
Question 55: Which federal agency is primarily responsible for regulating prescription drug safety and approving new medications in the United States?
- Agency for Healthcare Research and Quality (AHRQ)
- Drug Enforcement Administration (DEA)
- Food and Drug Administration (FDA) (Correct answer)
- Centers for Medicare & Medicaid Services (CMS)
Correct answer: Food and Drug Administration (FDA)
The FDA is responsible for ensuring the safety, efficacy, and security of prescription drugs and approving new medications before they reach the market.
Question 56: What is the primary purpose of regulatory compliance & legal framework in the context of Relativity Certified Administrator?
- To ensure consistent quality and professional accountability (Correct answer)
- To replace established industry guidelines
- To eliminate the need for ongoing training
- To reduce organizational costs exclusively
Correct answer: To ensure consistent quality and professional accountability
Regulatory Compliance & Legal Framework in Relativity Certified Administrator primarily ensures consistent quality and professional accountability, forming the foundation of competent practice in this field.
Question 57: In Medication Management Oversight, what is the FIRST step a RCA professional should take when encountering a new case or situation?
- Implement an immediate solution based on past experience
- Conduct a comprehensive assessment and gather all relevant information (Correct answer)
- Document the situation and wait for further instructions
- Consult with a supervisor before taking any action
Correct answer: Conduct a comprehensive assessment and gather all relevant information
In Medication Management Oversight, a thorough initial assessment ensures all relevant factors are identified before deciding on an appropriate course of action. This systematic approach is fundamental to Relativity Certified Administrator practice.
Question 58: When using the Relativity Desktop Client (RDC) for a load file import, what does the 'Overlay' mode do?
- Updates fields on existing documents matched by the overlay identifier without creating duplicates (Correct answer)
- Deletes existing records and replaces them with the incoming data
- Appends new documents to the workspace without touching existing records
- Merges metadata from the load file with metadata from processing
Correct answer: Updates fields on existing documents matched by the overlay identifier without creating duplicates
Overlay mode uses a designated identifier field to match incoming rows to existing documents and updates only the specified fields on those matched records.
Question 59: What does a 'second pass' QC workflow in Relativity typically involve?
- Having a senior reviewer recode a random sample of completed documents (Correct answer)
- Running an Analytics job on all review decisions
- Re-ingesting documents from the source
- Rebuilding the review batch set from scratch
Correct answer: Having a senior reviewer recode a random sample of completed documents
A second pass QC workflow has a senior or QC reviewer recode a random sample to compare decisions against the primary reviewer's coding.
Question 60: Which federal law governs the prescribing, dispensing, and tracking of controlled substances in the United States?
- Patient Safety and Quality Improvement Act
- Health Insurance Portability and Accountability Act (HIPAA)
- Drug Price Competition and Patent Term Restoration Act
- Controlled Substances Act (CSA) (Correct answer)
Correct answer: Controlled Substances Act (CSA)
The Controlled Substances Act (CSA) establishes the scheduling system and regulatory framework for controlled substance prescribing and dispensing.
Question 61: What is the effect of disabling the 'Delete' permission for the Document object in Relativity's Object Security settings?
- Users cannot delete documents even if they created them (Correct answer)
- Users can move documents to a Recycle Bin but not permanently delete them
- Only mass delete operations are disabled; individual deletion still works
- Documents are automatically archived instead of deleted
Correct answer: Users cannot delete documents even if they created them
The Object Security 'Delete' permission is enforced universally — once removed, no user in that group can delete documents regardless of document ownership.
Question 62: A Relativity administrator needs to demonstrate SOX compliance for financial records stored in a workspace. Which control is most important to implement?
- Configure Analytics indexes for financial terminology
- Enable auto-tagging for all documents over 10 pages
- Enforce immutable audit trails and role-based access with segregation of duties (Correct answer)
- Apply OCR to all scanned images
Correct answer: Enforce immutable audit trails and role-based access with segregation of duties
SOX compliance requires immutable audit logs and strict access controls with segregation of duties to prevent unauthorized modification of financial records.
Question 63: After resolving a Relativity emergency, what is the final mandatory step in the incident response process?
- Conduct a post-incident review to document root cause, response actions, and preventive improvements (Correct answer)
- Immediately begin the next scheduled maintenance window
- Reset all user passwords across the environment
- Archive all workspace data involved in the incident
Correct answer: Conduct a post-incident review to document root cause, response actions, and preventive improvements
A post-incident review documents root cause, response effectiveness, and preventive measures to reduce recurrence and improve future emergency preparedness.
Question 64: What is the function of the Relativity Service Bus in the infrastructure?
- Manages dtSearch index building
- Provides message queuing for asynchronous inter-service communication (Correct answer)
- Stores document metadata in structured tables
- Hosts the Relativity web application
Correct answer: Provides message queuing for asynchronous inter-service communication
The Relativity Service Bus (powered by NServiceBus/RabbitMQ or MSMQ) enables asynchronous, decoupled communication between Relativity services.
Question 65: Which scenario would require using a 'Lock Document' workflow action?
- Encrypting document content before export
- Restricting analytics indexing on privileged documents
- Preventing reviewers from editing documents that have been finalized or approved (Correct answer)
- Hiding documents from search results during active processing
Correct answer: Preventing reviewers from editing documents that have been finalized or approved
The Lock Document action prevents further edits to documents that have reached a finalized state, protecting the integrity of completed review decisions.
Question 66: A patient reports taking St. John's Wort as a supplement. Why is this clinically significant for medication oversight?
- It must be administered intravenously to have any drug interaction
- It has no known interactions with prescription medications
- It is a Schedule II substance requiring DEA registration
- It is a potent inducer of CYP3A4 and can significantly reduce effectiveness of many prescription drugs (Correct answer)
Correct answer: It is a potent inducer of CYP3A4 and can significantly reduce effectiveness of many prescription drugs
St. John's Wort induces CYP3A4 enzymes, accelerating metabolism of drugs like cyclosporine, oral contraceptives, and antiretrovirals, potentially causing therapeutic failure.
Question 67: A Relativity user who is a member of two groups with conflicting permissions on the same object will receive which permission level?
- The system prompts the admin to resolve the conflict manually
- The more restrictive permission wins
- Permissions are averaged between the two groups
- The less restrictive (more permissive) permission wins (Correct answer)
Correct answer: The less restrictive (more permissive) permission wins
Relativity uses a 'least restrictive' model — if a user belongs to multiple groups, they receive the union of all permissions, meaning the most permissive setting applies.
Question 68: When a conflict arises between standard procedures and a unique situation in Quality Assurance Programs, what should a RCA professional prioritize?
- Safety and ethical obligations while seeking expert consultation (Correct answer)
- Strict adherence to written procedures without exception
- The most cost-effective solution available
- The preference of the client or stakeholder
Correct answer: Safety and ethical obligations while seeking expert consultation
Safety and ethics always take priority in Quality Assurance Programs. When standard procedures don't adequately address a unique situation, consulting with experienced colleagues or supervisors ensures both safety and professional standards are maintained.
Question 69: Under the Nursing Home Reform Act, a resident has the right to manage their own financial affairs. When a facility manages a resident's personal funds, it must:
- Keep funds in a separate, interest-bearing account and provide quarterly statements (Correct answer)
- Deposit funds in the facility's general operating account for safety
- Require a family co-signer on all transactions over $50
- Limit cash withdrawals to $25 per week
Correct answer: Keep funds in a separate, interest-bearing account and provide quarterly statements
Facilities that manage resident funds must keep them in a separate account, credit interest to residents, and provide at least quarterly accounting statements.
Question 70: What is the purpose of the 'User Has No Password' option on a Relativity user profile?
- It forces the user to authenticate using only multi-factor authentication
- It disables the account until a System Admin sets a password
- It grants the user a temporary guest access token
- It is used for service accounts that authenticate via API keys or integrated authentication instead of a password (Correct answer)
Correct answer: It is used for service accounts that authenticate via API keys or integrated authentication instead of a password
'User Has No Password' is intended for service accounts or integrations that use Relativity's API or RSA token authentication rather than a standard username/password login.
Question 71: Which file format is required for the image load file when importing images via the Relativity Desktop Client?
- A ZIP archive containing all images named by Bates number
- Opticon (.opt) or IPRO (.lfp) load file referencing TIFF or JPG image files (Correct answer)
- .XML manifest file with embedded image paths
- .CSV with base64-encoded image data
Correct answer: Opticon (.opt) or IPRO (.lfp) load file referencing TIFF or JPG image files
Relativity image imports require an Opticon (.opt) or IPRO (.lfp) format load file that maps Bates numbers to page-level TIFF or JPG image files.
Question 72: What is the function of the 'Default File Repository' setting in Relativity workspace administration?
- It controls which users have access to the file system
- It determines where native files and images are stored when processed or uploaded (Correct answer)
- It specifies the backup location for workspace data
- It sets the default folder structure for document organization within the workspace
Correct answer: It determines where native files and images are stored when processed or uploaded
The Default File Repository defines the server path where Relativity stores native files, images, and extracted text for documents in that workspace.
Question 73: You want a workflow to trigger when documents are added to a specific saved search. Which condition type should be used?
- Choice Condition on the document status field
- Analytics Cluster Condition
- Field Condition referencing a date field
- Saved Search Condition (Correct answer)
Correct answer: Saved Search Condition
A Saved Search Condition evaluates whether a document is returned by a designated saved search, enabling dynamic criteria-based triggers.
Question 74: Which Federal Rule of Civil Procedure most directly governs the timing and scope of e-discovery meet-and-confer obligations?
- FRCP Rule 34
- FRCP Rule 26(f) (Correct answer)
- FRCP Rule 45
- FRCP Rule 37(e)
Correct answer: FRCP Rule 26(f)
FRCP Rule 26(f) requires parties to confer early in litigation to discuss ESI preservation, form of production, and discovery issues.
Question 75: Which Relativity feature helps satisfy the GDPR requirement to maintain a Record of Processing Activities (RoPA)?
- Workspace audit history and Processing job logs that document what data was ingested, by whom, and for what matter (Correct answer)
- OCR confidence scoring reports
- Relativity's structured analytics cluster visualization
- Active Learning coverage reports
Correct answer: Workspace audit history and Processing job logs that document what data was ingested, by whom, and for what matter
Workspace audit histories and Processing job logs provide the documentation needed to build a RoPA entry showing what personal data was processed, by which system, and for which legal matter.
Question 76: In Relativity, which method is used to grant a user access to a specific workspace?
- Set the user's workspace access flag in their user profile
- Add the user to a group that has been added to the workspace (Correct answer)
- Assign the user directly via the Workspace Details page
- Grant workspace-level permission from the System Admin console
Correct answer: Add the user to a group that has been added to the workspace
Users gain workspace access by being members of a group that has been added to that workspace — users are never added to workspaces directly.
Question 77: What might cause slowness in document review performance?
- Disabled agents
- Empty audit logs
- Large native file previews or redactions (Correct answer)
- Low user count
Correct answer: Large native file previews or redactions
Slowness in document review performance can often be attributed to the rendering of large native file previews or complex documents with numerous redactions. Displaying these elements in the Relativity viewer requires significant system resources, including processing power and network bandwidth. This can lead to longer loading times and a degraded user experience, especially with highly complex or large files.
Question 78: What is a load file used for in Relativity?
- Running SQL queries
- Loading scripts for automation
- Exporting user permissions
- Importing metadata and documents (Correct answer)
Correct answer: Importing metadata and documents
A load file is a structured text file, typically in formats like .DAT or .CSV, that serves as a map for importing data into Relativity. It contains metadata fields and paths to the corresponding native or image files. This file instructs Relativity on how to link the metadata with the actual documents, ensuring that all information is correctly associated and loaded into the workspace.
Question 79: In a Relativity load file import, what is the function of the 'Folder Information' field mapping option?
- It maps a load file column containing path data to dynamically create and assign documents to a folder hierarchy in the workspace (Correct answer)
- It specifies a static folder in the workspace where all imported documents will be placed
- It links imported documents to pre-existing matter folders defined in workspace administration
- It controls the subfolder structure created in the file repository for native files
Correct answer: It maps a load file column containing path data to dynamically create and assign documents to a folder hierarchy in the workspace
Mapping Folder Information to a load file column tells Relativity to parse the path values and build matching folder nodes in the workspace document tree.
Question 80: What Relativity Processing setting should you configure to ensure that time-zone-sensitive date fields from emails are stored in UTC?
- Configure the SQL Server time zone offset in the Relativity instance configuration table
- Add a custom field transform script in the Processing Set configuration
- Set the Processing profile's Time Zone field to '(UTC) Coordinated Universal Time' (Correct answer)
- Enable UTC Normalization in the Processing profile's Date/Time settings
Correct answer: Set the Processing profile's Time Zone field to '(UTC) Coordinated Universal Time'
Setting the Processing profile Time Zone to UTC ensures all extracted date-time values are interpreted and stored relative to Coordinated Universal Time.
Question 81: What does the 'Order' field on a workflow rule control?
- The sequence in which multiple rules are evaluated and executed per agent cycle (Correct answer)
- The time interval between agent polling cycles
- The priority ranking relative to other workspace resource pools
- The number of documents processed in each agent batch
Correct answer: The sequence in which multiple rules are evaluated and executed per agent cycle
The Order field determines the sequence that rules are evaluated during each Workflow Agent cycle, with lower numbers executing first.
Relativity Certified Administrator Exam
The Relativity Certified Administrator (RCA) exam validates proficiency in administering Relativity environments, including workspace management, data loading, processing, user administration, and workflow optimization for e-discovery.
Exam Rules
- You can skip questions and return to them later
- Flag questions for review before submitting
- No feedback shown until you submit the entire exam
- Unanswered questions count as wrong — answer everything
- 10 pretest questions are mixed in and don't affect your score
- Timer auto-submits when time runs out
- Your progress is auto-saved every 30 seconds