RCA RCA Documentation and Reporting 2

Question 1

What is a 'corrective action tracking log' used for in RCA documentation?

Accepted Answer

Monitoring the status, ownership, and due dates of all open corrective actions

Answer

A corrective action tracking log maintains visibility into whether assigned actions are on track, completed, or overdue, ensuring accountability and follow-through.

Question 2

In RCA, what is the importance of documenting 'what was ruled out' during the investigation?

Accepted Answer

It demonstrates thoroughness and prevents others from re-investigating the same eliminated causes

Answer

Documenting eliminated causes shows that the investigation was rigorous and prevents future investigators from wasting time re-examining causes that were already properly ruled out.

Question 3

Which RCA documentation format uses a structured table linking problems, causes, and corrective actions in one view?

Accepted Answer

CAPA Matrix

Answer

A CAPA (Corrective and Preventive Action) Matrix organizes problems, root causes, assigned actions, owners, and due dates in a single structured table for easy tracking.

Question 4

Why is 'version control' important for RCA documents?

Accepted Answer

To ensure everyone is working from the most current, approved version of the investigation and action plan

Answer

Version control prevents confusion by ensuring all stakeholders reference the same approved document and that earlier drafts are not mistakenly acted upon.

Question 5

In RCA, what does 'sign-off' on the final report by the responsible manager signify?

Accepted Answer

That the manager has reviewed, accepted the findings, and is committed to supporting corrective action implementation

Answer

Management sign-off signals formal acceptance of the investigation findings and a commitment to provide resources and support for the corrective actions.

RCA - Root Cause Analysis Practice Test

RCA - Root Cause Analysis Practice Test

RCA RCA Documentation and Reporting 2