Free RCA Methodologies Questions and Answers

Question 1

Which is not one of the three basic types of causes for quality issues?

Accepted Answer

Natural Causes

Answer

Physical Causes

Answer

Human Causes

Answer

Organizational

Question 2

Which of the following is NOT a tool for Root Cause Analysis Identification?

Accepted Answer

Reframing Diagram

Answer

Fishbone Chart

Answer

Five Whys

Answer

Matrix Diagram

Question 3

What is the other name of fishbone diagram?

Accepted Answer

Ishikawa Diagram

Answer

Change Diagram

Answer

Vilfredo Diagram

Answer

None Of The Above

Question 4

How many types of root causes are there?

Accepted Answer

3 Types

Answer

5 Types

Answer

8 Types

Answer

10 Types

Question 5

When was Failure mode and effect analysis invented?

Accepted Answer

In 1940's

Answer

In 1930's

Answer

1950's

Answer

1960's

Question 6

Which of the following is essential for the successful implementation of RCA in an organization?

Accepted Answer

All of the above.

Answer

It should be performed in a systematic manner.

Answer

Presence of multiple root causes.

Answer

Team effort and no blame culture in effect in the organization

Question 7

In the Failure mode and effects analysis method (FMEA), how Risk Priority Number (RPN) is calculated?

Accepted Answer

By multiplication of Severity, Occurrence and Detection

Answer

By division of Severity, Potential and Impact

Answer

By addition of Risk, Priority and the Assigned Number

Answer

None of the above.

Question 8

Impact Analysis helps explore possible positive and negative consequences of a change on different parts of a system or organization.

Accepted Answer

True

Answer

False

Question 9

What does the Drill Down tool do?

Accepted Answer

Break down a problem into small, detailed parts to be better understand the big picture.

Answer

Create a chart of all of the possible causal factors, to see where the trouble may have begun.

Answer

Uses the facts and asks "So what?" to determine all the possible consequences of a fact.

Answer

Ask "Why" until you get to the root of the problem.

Question 10

What is Root Cause Analysis?

Accepted Answer

A technique used to determine why a problem occurred in the first place

Answer

A system to qualify LM suppliers in P2P

Answer

A Six Sigma method of eliminating waste from a process

Answer

A tool used by arborists to get the best growth rate from trees