RBS Emergency Response & Safety Procedures 4 — Questions and Answers
Question 1: A patron is experiencing a severe allergic reaction and asks for their EpiPen but cannot reach it. What should you do?
- Tell them to calm down and wait for the reaction to pass
- Help them administer their EpiPen and call 911 (Correct answer)
- Give them an antihistamine from the first aid kit
- Escort them outside for fresh air only
Correct answer: Help them administer their EpiPen and call 911
Assisting with a prescribed EpiPen and calling 911 is critical in anaphylaxis, as symptoms can be fatal without epinephrine.
Question 2: What is the primary role of a bouncer during a venue lockdown triggered by an active threat?
- Search the building for the threat
- Control entry points, follow Run-Hide-Fight protocol, and direct patrons (Correct answer)
- Continue checking IDs at the door normally
- Announce the lockdown publicly on social media
Correct answer: Control entry points, follow Run-Hide-Fight protocol, and direct patrons
During an active threat, bouncers secure entry points, guide patrons using Run-Hide-Fight principles, and coordinate with law enforcement.
Question 3: After calling 911 for a medical emergency, what information is most critical to provide to the dispatcher?
- The venue's liquor license number
- Your exact location, what happened, and the victim's condition (Correct answer)
- The victim's name and ID information
- The venue's maximum occupancy limit
Correct answer: Your exact location, what happened, and the victim's condition
Dispatchers need the precise location, nature of the emergency, and patient status to send appropriate responders quickly.
Question 4: A patron is choking and cannot cough, speak, or breathe. What is the correct intervention?
- Perform back blows only
- Encourage them to drink water to dislodge the object
- Perform abdominal thrusts (Heimlich maneuver) until the obstruction is cleared (Correct answer)
- Lay them down and begin CPR immediately
Correct answer: Perform abdominal thrusts (Heimlich maneuver) until the obstruction is cleared
Abdominal thrusts create upward pressure to expel an airway obstruction; CPR is only used if the person becomes unconscious.
Question 5: Which of the following describes Good Samaritan laws relevant to RBS-certified staff?
- They allow bouncers to perform any medical procedure without training
- They protect individuals who act in good faith to help someone in a medical emergency from civil liability (Correct answer)
- They require bouncers to pay for a patron's medical bills
- They only apply to licensed medical personnel
Correct answer: They protect individuals who act in good faith to help someone in a medical emergency from civil liability
Good Samaritan laws provide legal protection to bystanders and staff who provide reasonable emergency assistance in good faith.
Question 6: What should a bouncer do if they suspect a drink has been drugged ('spiked') at the venue?
- Pour the drink out and say nothing to avoid panic
- Secure the drink as evidence, remove the patron to safety, and call police (Correct answer)
- Ask the patron who handed them the drink and confront that person
- Continue monitoring and see if symptoms worsen first
Correct answer: Secure the drink as evidence, remove the patron to safety, and call police
Preserving the drink as evidence, removing the potential victim to safety, and involving law enforcement are the correct steps for a suspected drugging.
Question 7: A patron cut their hand badly on broken glass and blood is soaking through the towel. What is the next step?
- Remove the blood-soaked towel and replace it with a clean one
- Apply a tourniquet to the wrist immediately
- Add more absorbent material on top and maintain firm pressure (Correct answer)
- Have the patron elevate the hand and stop applying pressure
Correct answer: Add more absorbent material on top and maintain firm pressure
Adding more material on top without removing saturated dressings maintains clotting and prevents disturbing forming clots.
RBS Emergency Response & Safety Procedures 4
A patron is experiencing a severe allergic reaction and asks for their EpiPen but cannot reach it.
What should you do?