RBC - Online Assessment Workplace Behaviour and Personality Questions and Answers

Question 1

Your department is rolling out a complex new software system that replaces a familiar one. Many colleagues are complaining about the learning curve. What is the most constructive way to approach this situation?

Accepted Answer

Dedicate time to exploring the new system's training resources and offer to share helpful tips with your team.

Answer

This choice demonstrates adaptability, initiative, and a collaborative spirit. Instead of resisting change or being passive, you are taking ownership of your learning and helping your team succeed, which aligns with values of teamwork and personal accountability.

Question 2

During your performance review, your manager provides constructive feedback, noting that while your technical work is excellent, your contributions in team meetings could be more concise. What is the most professional response?

Accepted Answer

Thank your manager for the feedback and ask for a specific example or suggestion for improvement.

Answer

This response demonstrates professionalism and a growth mindset. It shows you value the feedback, are not defensive, and are proactively seeking specific details to help you improve. This is a key trait of a highly coachable and effective employee.

Question 3

Which of the following actions best exemplifies workplace integrity?

Accepted Answer

Proactively taking ownership of a mistake you made in a report before your manager discovers it.

Answer

Taking ownership of an error demonstrates honesty, accountability, and responsibility. This proactive approach allows for the mistake to be corrected quickly and builds trust with your team and management.

Question 4

You and a colleague, Alex, worked closely on a successful project. During a high-level meeting, your manager praises you for the project's outcome but doesn't mention Alex's significant contribution. What is the most appropriate response in that moment?

Accepted Answer

Thank the manager and add a comment like, 'I appreciate that, and I also want to highlight the critical role Alex played in this success.'

Answer

Publicly and graciously acknowledging your colleague's contribution is the most professional and collaborative action. It demonstrates that you value teamwork, are not seeking individual glory, and are committed to fairness, which strengthens team morale and trust.

Question 5

You dedicated several weeks to a proposal for a new client, but the client ultimately chose a competitor. Your team is feeling demotivated by the outcome. What is the most resilient and productive way to react?

Accepted Answer

Schedule a team meeting to debrief, focusing on what could be learned and how to improve the process for the next opportunity.

Answer

This approach demonstrates resilience and a commitment to continuous improvement. Instead of dwelling on the loss or blaming external factors, you are proactively creating a learning opportunity that can strengthen the team's future performance and build a more positive, forward-looking culture.

RBC - Online Assessment Practice Test

RBC - Online Assessment Practice Test

RBC - Online Assessment Workplace Behaviour and Personality Questions and Answers