Checking and Verifying IDs Flashcards

A customer presents a driver's license that has a magnetic stripe but no barcode. What should a RAMP-trained server do?

Answer: Treat the absence of a barcode as a potential red flag and examine other security features carefully

Missing expected security features like a barcode can indicate a fake ID, so additional scrutiny of other features is warranted.

Which of the following is the BEST method to check if a photo on an ID matches the person presenting it?

Answer: Look at the overall facial structure, bone structure, and distinguishing features

Overall facial structure and bone structure are more reliable identifiers than changeable features like hair color or accessories.

A patron's vertical (portrait-oriented) license shows a birth date that would make them exactly 21 today. What should you do?

Answer: Calculate their exact age using the birth date and today's date to confirm they have reached 21

In many states, vertical IDs indicate the holder was under 21 when issued, but you must calculate their current age from the birth date to determine eligibility.

Under RAMP guidelines, which document is generally NOT an acceptable primary ID for alcohol purchases?

Answer: High school student ID

High school student IDs are not government-issued documents with security features and are not acceptable as primary ID for alcohol purchases.

A customer shows you an ID where the expiration date has passed by two weeks. What is the appropriate RAMP response?

Answer: Refuse service because an expired ID is not a valid form of identification

Expired IDs are not legally valid forms of identification and should not be accepted for alcohol purchases under RAMP standards.

What does a raised or embossed seal on a driver's license typically indicate?

Answer: It is a security feature added by the issuing state to prevent counterfeiting

Raised or embossed seals are anti-counterfeiting security features incorporated by state DMVs into official licenses.

A customer becomes aggressive when asked to show ID. According to RAMP training, what is the most appropriate response?

Answer: Call security or a manager and calmly refuse service

Aggression when asked for ID is a warning sign; staff should involve management or security and refuse service rather than capitulate.