Manager and Owner Duties Flashcards

A RAMP-certified establishment hires a new bartender. According to RAMP guidelines, what is the owner or manager's responsibility regarding this new employee's orientation?

Answer: The owner, manager, or a designated instructor must conduct the orientation within 30 days of the hire date.

It is the sole responsibility of the licensee (owner/manager) to ensure that a new employee orientation is conducted by an owner, manager, or a designated instructor within 30 days of the employee's hire date. The PLCB provides the necessary forms and materials for this orientation.

An owner of a newly licensed bar is seeking RAMP certification for the first time. Which of the following accurately describes the requirement for the Owner/Manager Training component?

Answer: The first-time training must be completed in a classroom setting.

For an individual enrolling in the Owner/Manager Training for the first time, the PLCB requires that the training be completed in a classroom setting. Subsequent renewal trainings may be completed online or in a virtual setting.

To maintain RAMP certification, the owner or manager must ensure that what percentage of the alcohol service staff has completed Server/Seller Training?

Answer: At least 50% of the staff at all times.

A key requirement for maintaining RAMP certification is that at least 50 percent of the licensee's alcohol service staff must have completed Server/Seller Training. This percentage must be maintained consistently.

A manager of a RAMP-certified restaurant notices that one of the required RAMP signs has been damaged and is no longer legible. Which of the following is the manager's duty?

Answer: Promptly replace the signage to ensure it is easily observed by patrons.

Licensees are responsible for posting and maintaining the required signage at all times. The signs, which address acceptable forms of ID and the refusal of service to minors and visibly intoxicated patrons, must be prominently displayed and legible.

The PLCB-approved manager who completed the Owner/Manager Training for a RAMP-certified establishment resigns. What is the owner's responsibility to maintain certification?

Answer: The owner has 60 days to have a new or another owner or manager complete the training.

If the owner or manager who completed the Owner/Manager Training leaves, the licensee has 60 days for a new or different owner or manager to complete the required training to maintain compliance.

Which of the following is a primary duty of an owner or manager in creating house policies for a RAMP-certified establishment?

Answer: To develop procedures for staff regarding service to minors and visibly intoxicated patrons.

A key focus of the Owner/Manager Training is the creation of house policies and procedures for staff. This includes, but is not limited to, policies on preventing service to minors and visibly intoxicated patrons, and proper ID checking procedures.