Preventing Service to Minors Flashcards

A RAMP-trained employee suspects a customer's ID is fake but the scanner shows no error. What should the employee do?

Answer: Use personal judgment and refuse if anything still looks suspicious

A scanner passing an ID does not override visual or behavioral cues; employees must use their own judgment and can still refuse service if they have reasonable doubt.

Which behavior by a customer is a behavioral red flag suggesting they may be underage and trying to obtain alcohol?

Answer: Nervously avoiding eye contact when asked for ID

Nervousness, avoiding eye contact, or hesitation when asked for ID can indicate that a customer is underage or using a fake ID.

Under RAMP guidelines, an acceptable ID for age verification must be which of the following?

Answer: Government-issued, current (not expired), and include a photo and date of birth

RAMP requires government-issued, unexpired ID that includes both a photo and date of birth for valid age verification.

A 20-year-old customer orders a beer and shows a valid ID. Their 25-year-old friend then asks the server to bring two more beers 'for the table.' What should the server do?

Answer: Refuse to serve any additional alcohol to the table

When a minor is present at a table, servers should not provide additional alcohol that could easily be passed to the underage person; refusing further service is the safest RAMP-compliant action.

A visibly intoxicated adult purchases alcohol and a witness reports she intends to give it to minors outside. What should the establishment do?

Answer: Refuse the sale and, if necessary, alert law enforcement

When there is clear evidence of intent to furnish alcohol to minors, the sale should be refused and law enforcement may need to be contacted.

Which of the following is an example of 'shoulder tapping' as it relates to alcohol service?

Answer: A minor asking an adult stranger to purchase alcohol for them

Shoulder tapping is a common technique where a minor approaches an adult outside a store or bar and asks them to buy alcohol on their behalf.

What is the legal minimum drinking age in all U.S. states, as required by the National Minimum Drinking Age Act?

Answer: 21

The National Minimum Drinking Age Act of 1984 requires all states to set the minimum drinking age at 21 or lose federal highway funding.