Checking and Verifying IDs Flashcards

When examining a Pennsylvania driver's license, you notice the ghost image (secondary photo) appears darker than the main photo. This is:

Answer: A potential sign of tampering or a fraudulent ID

Ghost images should be consistent in quality with the primary photo; significant discrepancies may indicate the ID has been altered.

Which scenario BEST illustrates 'shoulder surfing' as a risk during ID verification?

Answer: A server checking an ID while a companion looks over the server's shoulder to memorize the process

Shoulder surfing occurs when someone observes the ID verification process to learn how to exploit its weaknesses or steal personal information.

An ID scanning device shows 'PASS' for a customer who appears to be under 21. What should a RAMP-trained employee do?

Answer: Conduct a manual visual inspection in addition to the scanner result

Scanners can be fooled by sophisticated fakes; visual inspection must always accompany electronic verification.

A customer presents a foreign passport as ID. Under RAMP guidelines, what is the primary concern with accepting it?

Answer: Staff may be unfamiliar with the security features of foreign documents

While foreign passports are generally acceptable, staff may lack the training to spot fraudulent versions of unfamiliar documents.

What is the significance of an ID's laminate peeling or bubbling at the edges?

Answer: It may suggest tampering, such as replacing the photo or altering data

Peeling or bubbling laminate is a classic sign that an ID may have been opened and altered, which is a red flag for fraud.

In the context of RAMP training, what does 'carding everyone' mean?

Answer: Requesting identification from every customer regardless of apparent age

Carding everyone eliminates the risk of misjudging age by appearance and demonstrates a consistent, non-discriminatory policy.

A customer's driver's license lists their height as 5'10" but they appear to be about 5'5". This discrepancy should cause you to:

Answer: Note it as a potential red flag and examine other ID features more carefully

Significant discrepancies between physical descriptors on an ID and the actual person can indicate the ID belongs to someone else.