Communication & Stakeholder Relations Flashcards

A radiographer is required to obtain a verbal order for an additional view during a fluoroscopy procedure. The most appropriate step after receiving the verbal order is to:

Answer: Read the order back to the physician for verification, then document it

After receiving a verbal order, the radiographer should use the 'read-back' technique to verify the order, then document it immediately according to facility policy. This prevents errors and ensures accountability.

A patient tells a radiographer they are not sure if they signed a consent form for their procedure. The radiographer should:

Answer: Check the patient's chart and notify the radiologist if consent is not documented

Informed consent is required for invasive radiographic procedures (e.g., fluoroscopy with contrast, interventional procedures). The radiographer must verify consent is documented and notify the radiologist if it is missing before proceeding.

A radiographer notices a discrepancy between the patient's wristband and the name on the requisition. The correct action is to:

Answer: Ask the patient to verbally confirm their full name and date of birth before proceeding

Patient identification must be confirmed using at least two patient identifiers (name and date of birth are standard). A wristband discrepancy requires verbal confirmation from the patient — never proceed until identity is verified.

A newly hired radiographer disagrees with a department policy. The most professional way to address this is to:

Answer: Discuss the concern with a supervisor through appropriate channels

Professional conduct requires addressing policy disagreements through proper channels — speaking with a supervisor or department manager. This allows for constructive dialogue and possible policy review without undermining team cohesion.

Which action best demonstrates a radiographer's commitment to professional development?

Answer: Maintaining ARRT registration and completing required continuing education credits

Maintaining ARRT registration and fulfilling continuing education (CE) requirements demonstrates ongoing professional development and ensures competency with evolving technology and practice standards.

During a chest X-ray, a patient asks the radiographer to explain what the images show. The radiographer should:

Answer: Explain that image interpretation is the radiologist's responsibility and results will be communicated by the physician

Radiographers are not authorized to interpret images or provide diagnoses. The radiographer should direct the patient to the radiologist (who interprets the images) and the ordering physician (who communicates results), without offering their own diagnostic opinion.