QBO Sales and Receivables Workflow 3

Question 1

A QBO user converts an Estimate to an Invoice but the customer only wants to be billed for work completed so far. Which feature supports this?

Accepted Answer

Progress Invoicing

Answer

Progress Invoicing lets you bill a percentage or specific line items from an Estimate across multiple invoices as work is completed.

Question 2

Where in QBO Settings must you enable the ability to add a Discount field to invoices and sales receipts?

Accepted Answer

Account and Settings > Sales > Sales form content

Answer

The Discount field on sales forms is enabled under Account and Settings > Sales > Sales form content by toggling on the Discount option.

Question 3

A customer's invoice is paid via ACH bank transfer. In QBO, which Payment Method should be selected when recording the Receive Payment?

Accepted Answer

ACH or e-check

Answer

ACH or e-check is the appropriate payment method for direct bank transfers, keeping the deposit records accurate and audit-ready.

Question 4

In QBO, what does the 'Balance Forward' statement type show customers?

Accepted Answer

Only the outstanding balance owed without transaction detail

Answer

Balance Forward statements show only the total amount owed without itemizing individual transactions, unlike the Open Item statement.

Question 5

Which QBO tool lets you see all sales activity for a single customer on one screen, including invoices, payments, and credits?

Accepted Answer

Customer page (customer ledger)

Answer

Opening a customer's record in QBO displays their full transaction history — invoices, payments, credits, and the running balance — all on one page.

(QBO) Certified QuickBooks ProAdvisor Practice Test