Practice Test GeeksPSEE - Public Service Entrance Exam Practice Test
← All PSEE Flashcard Decks

Clerical and Office Skills Flashcards

6 cards from real PSEE practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

Read the first 6 Clerical and Office Skills flashcards as text

  1. When filing documents alphabetically, which name would be filed FIRST?

    Answer: Mabry, Thomas

    In strict alphabetical filing, 'Mabry' comes before 'MacArthur,' 'Madden,' and 'McBride' because 'ab' precedes 'ac,' 'ad,' and 'c.'

  2. What is the standard format for a formal business letter in government offices?

    Answer: Either block or modified block format

    Government offices typically accept both full block format and modified block format for formal correspondence, with block being most common.

  3. Which keyboard shortcut is used to save a document in most Windows applications?

    Answer: Ctrl+S

    Ctrl+S is the standard keyboard shortcut to save a document in most Windows-based applications.

  4. A clerk receives a stack of 240 documents and must file 30 per hour. How many hours will it take to complete the filing?

    Answer: 8 hours

    240 documents ÷ 30 documents per hour = 8 hours to complete all the filing.

  5. What does 'CC' stand for in an email or letter?

    Answer: Carbon Copy

    CC stands for Carbon Copy, indicating that additional recipients receive a copy of the communication.

  6. Which of the following is the correct way to address a formal letter to a government official?

    Answer: Dear Director Smith:

    Formal government correspondence uses 'Dear [Title] [Last Name]:' with a colon, not a comma, which is reserved for personal letters.

How this page was made: written with AI tools and published by Nathan Beja, founder of Practice Test Geeks, who is responsible for its content. Exam facts are checked against the official sources listed below. Not reviewed by a subject-matter expert. Editorial policy

Sources & references

Exam facts on this page (fees, format, dates, passing scores) are checked against these official sources; the date is our last check. Editorial policy

  1. canada.ca — Test delivery, exam format, retake policy, score release, time limit, score validity, eligibility · verified Oct 2026