PSEE Memory and Attention to Detail 2 — Questions and Answers
Question 1: You are asked to copy this reference number exactly: GC-2026-NAT-007-EN. Which option is correct?
- GC-2026-NAT-007-EN (Correct answer)
- GC-2026-NAT-007-NE
- GC-2026-NAT-070-EN
- GC-2026-NTA-007-EN
Correct answer: GC-2026-NAT-007-EN
Only option A reproduces GC-2026-NAT-007-EN exactly.
Option B reverses 'EN' to 'NE.' Option C changes '007' to '070.' Option D transposes 'NAT' to 'NTA.' Only option A is an exact copy.
Question 2: A table lists salary bands: Band 1 = $45,000-$52,000; Band 2 = $52,001-$60,000; Band 3 = $60,001-$70,000; Band 4 = $70,001-$85,000. An employee earns $62,500. Which band applies?
- Band 2
- Band 3 (Correct answer)
- Band 4
- Band 1
Correct answer: Band 3
$62,500 falls within $60,001-$70,000, which is Band 3.
$62,500 is above $60,001 (Band 3 lower limit) and below $70,000 (Band 3 upper limit). It exceeds Band 2's ceiling of $60,000. Band 3 is the correct classification.
Question 3: Instructions: 'Enter surname first, then a comma and given name, then employee number in square brackets.' Which entry is correctly formatted for Dana Tremblay, employee number 9034?
- Dana Tremblay [9034]
- Tremblay, Dana [9034] (Correct answer)
- Tremblay Dana, [9034]
- [9034] Tremblay, Dana
Correct answer: Tremblay, Dana [9034]
Surname first, comma, given name, then employee number in square brackets: Tremblay, Dana [9034].
The format is: Surname + comma + space + Given name + space + [Employee number]. Correct: Tremblay, Dana [9034]. Option A puts the given name first. Option C puts the comma after the given name. Option D puts the number first.
Question 4: Office assignments: Office 301 = Lavoie; Office 302 = Nguyen; Office 303 = Bergmann; Office 304 = Singh. Mail for Bergmann should go to which office?
- Office 301
- Office 302
- Office 303 (Correct answer)
- Office 304
Correct answer: Office 303
Office 303 = Bergmann according to the reference list.
Reference: 301=Lavoie, 302=Nguyen, 303=Bergmann, 304=Singh. Bergmann is in Office 303.
Question 5: A processing checklist: (1) Verify ID, (2) Confirm address, (3) Check employment status, (4) Record decision, (5) File document. A clerk completes steps 1, 2, 4, and 5, skipping step 3. What error was made?
- The clerk forgot to file the document.
- The clerk skipped confirming the address.
- The clerk did not check employment status before recording the decision. (Correct answer)
- The clerk recorded the decision before verifying the ID.
Correct answer: The clerk did not check employment status before recording the decision.
Step 3 (Check employment status) was skipped — it should have been completed before step 4 (Record decision).
The completed steps were 1, 2, 4, 5 — step 3 (Check employment status) was skipped. Employment status was not verified before the decision was recorded. Following sequential checklists completely and in order is a key PSEE attention to detail skill.
Question 6: Rules: 'Documents received before noon are processed same day. After noon, next business day. If received on a Friday after noon, processed the following Monday.' A document arrives Friday at 2:30 p.m. When is it processed?
- Friday
- Saturday
- Sunday
- Monday (Correct answer)
Correct answer: Monday
Friday after noon triggers the specific rule: processed the following Monday.
General rule: after noon → next business day. Special rule: Friday after noon → following Monday (Saturday and Sunday are not business days). Friday at 2:30 p.m. triggers the Friday-specific rule, so processing occurs Monday.
PSEE Memory and Attention to Detail 2
You are asked to copy this reference number exactly: GC-2026-NAT-007-EN.
Which option is correct?