PSEE Clerical and Office Skills

Question 1

When filing documents alphabetically, which name would be filed FIRST?

Accepted Answer

Mabry, Thomas

Answer

In strict alphabetical filing, 'Mabry' comes before 'MacArthur,' 'Madden,' and 'McBride' because 'ab' precedes 'ac,' 'ad,' and 'c.'

Question 2

What is the standard format for a formal business letter in government offices?

Accepted Answer

Either block or modified block format

Answer

Government offices typically accept both full block format and modified block format for formal correspondence, with block being most common.

Question 3

Which keyboard shortcut is used to save a document in most Windows applications?

Accepted Answer

Ctrl+S

Answer

Ctrl+S is the standard keyboard shortcut to save a document in most Windows-based applications.

Question 4

A clerk receives a stack of 240 documents and must file 30 per hour. How many hours will it take to complete the filing?

Accepted Answer

8 hours

Answer

240 documents ÷ 30 documents per hour = 8 hours to complete all the filing.

Question 5

What does 'CC' stand for in an email or letter?

Accepted Answer

Carbon Copy

Answer

CC stands for Carbon Copy, indicating that additional recipients receive a copy of the communication.

PSEE - Public Service Entrance Exam Practice Test