PSEE Clerical and Office Skills 2

Question 1

When coding documents for filing, which system assigns numbers to categories?

Accepted Answer

Numeric system

Answer

Alphabetical system

Answer

Geographic system

Answer

Subject system

Question 2

A government clerk types at 65 words per minute. How many words can she type in 15 minutes?

Accepted Answer

975 words

Answer

650 words

Answer

875 words

Answer

1,050 words

Question 3

What is the purpose of a 'tickler file' in an office setting?

Accepted Answer

To track deadlines and remind staff of future tasks

Answer

To store confidential personnel files

Answer

To file documents by subject matter

Answer

To record incoming telephone messages

Question 4

Which of the following best describes 'proofreading'?

Accepted Answer

Checking a document for errors before finalizing

Answer

Writing a first draft of a document

Answer

Distributing copies of a document to staff

Answer

Archiving outdated documents

Question 5

In records management, 'retention schedule' refers to:

Accepted Answer

The policy specifying how long records must be kept

Answer

The schedule for employee working hours

Answer

The timetable for digitizing paper files

Answer

The daily schedule for filing clerks

Question 6

What does 'BCC' mean in email correspondence?

Accepted Answer

Blind Carbon Copy

Answer

Brief Communication Copy

Answer

Business Correspondence Copy

Answer

Background Carbon Copy