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Trivia Flashcards

7 cards from real PHRCA practice questions. Tap to flip, then mark Knew It or Still Learning — missed cards come back until you master them.

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  1. Calculating the total number of resignations that take place in a given year and counting the number of workers that were let go in a given year.

    Answer: Turnover rate

    Turnover rate is a key HR metric that measures the percentage of employees who leave an organization over a specific period, typically a year. It includes both voluntary departures (resignations) and involuntary departures (terminations or layoffs). Calculating these figures helps companies understand their employee retention challenges and associated costs.

  2. Employees are interviewed about wellness concerns and asked to submit thoughts on matters related to employee retention and turnover.

    Answer: Employee Survey

    An employee survey is a structured questionnaire or interview process used by organizations to gather feedback from employees on various aspects of their work experience, including job satisfaction, wellness, company culture, and reasons for staying or leaving. This data helps HR identify trends, address concerns, and improve retention strategies. It provides a direct channel for employees to submit their thoughts.

  3. An employee who misappropriated investment money is accountable to the employer.

    Answer: Respondeat Superior

    Respondeat superior is a legal doctrine that holds an employer or principal legally responsible for the wrongful acts of an employee or agent, if such acts occur within the scope of their employment. In this scenario, the employer is held accountable for the employee's misappropriation because it happened while the employee was acting on behalf of the company.

  4. Because the company doesn't look into a harassment accusation, an employee resigns.

    Answer: Constructive Discharge

    Constructive discharge occurs when an employer makes working conditions so intolerable that a reasonable person would feel compelled to resign. If a company fails to investigate serious issues like harassment, creating an unbearable work environment, an employee's resignation can be legally treated as if they were fired, allowing them to pursue claims for wrongful termination.

  5. The experienced facilitator was selected to reflect the organization's diversity rather than one of the members or workers.

    Answer: Focus Group

    A focus group is a qualitative research method where a small group of people, led by a trained moderator, discuss a specific topic or issue. The use of an experienced, often external, facilitator who reflects diversity helps ensure impartiality, encourages open discussion, and prevents internal biases from dominating the conversation, which is crucial for gathering honest feedback.

  6. Giving the chance for frank criticism and learning the present pay ranges of the rivals

    Answer: Exit interview

    An exit interview is a meeting conducted with an employee who is leaving the organization, typically before their last day. Its purpose is to gather feedback, including frank criticism about the company, management, and work environment, and to understand the reasons for their departure. This information can also include insights into competitive pay ranges, helping the company improve retention and compensation strategies.

  7. You figure up the total cost of hiring and recruiting agents, together with referral bonuses, and divide that value by the total number of employees during a specific time period.

    Answer: Cost per hire

    Cost per hire is an HR metric that measures the average expense incurred by an organization to recruit and hire a new employee. It includes all internal and external recruiting costs, such as advertising, agency fees, referral bonuses, and recruiter salaries, divided by the total number of hires in a given period. This metric helps evaluate the efficiency of recruitment efforts.

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