Product Management Stakeholder Management 2

Question 1

Which type of stakeholder is considered an 'external' stakeholder for a software product company?

Accepted Answer

End customer

Answer

External stakeholders are those outside the organization—such as customers, partners, and regulators—who are affected by or have an interest in the product.

Question 2

What is the primary purpose of a stakeholder communication plan?

Accepted Answer

To define how, when, and what information will be shared with each stakeholder group

Answer

A stakeholder communication plan outlines the cadence, format, channels, and content of communications tailored to each stakeholder group's needs and preferences.

Question 3

A product manager discovers a previously unidentified stakeholder late in the development process. What should they do?

Accepted Answer

Add them to the stakeholder register and assess their potential impact immediately

Answer

Newly identified stakeholders should be registered and assessed promptly—late discovery increases risk, and early engagement reduces surprises at launch.

Question 4

In stakeholder management, what does 'managing up' refer to?

Accepted Answer

Effectively communicating with and influencing senior executives and leadership

Answer

Managing up means proactively communicating with and influencing senior stakeholders—keeping executives informed, gaining alignment, and navigating organizational dynamics.

Question 5

Which technique involves regularly walking through a product's progress with stakeholders to gather feedback and maintain alignment?

Accepted Answer

Sprint Demo / Review

Answer

A Sprint Demo (or Review) is a recurring ceremony where the team showcases completed work to stakeholders, collects feedback, and ensures the product remains aligned with goals.

Product Management Practice Test

Product Management Practice Test

Product Management Stakeholder Management 2